Night Receptionist (42hours 4on4off shift pattern)

Cheval Collection Ltd; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Cheval Phoenix House is seeking a Night Receptionist to join their Front Office team in Chelsea, London. The role involves providing excellent service to guests while managing various operational tasks. Ideal candidates will have experience in luxury service and a strong knowledge of London.

Benefits

Competitive salary

Company recognition scheme

23.5 days of annual leave

Life Assurance

Season Ticket Loan

Tuition support funding

Apprenticeship scheme

Staff, Family & Friends Discount Rates

Reward & Recognition schemes

Contribution to personal pension

Qualifications

• Previous experience in a luxury service environment is required.
• Good knowledge of London is beneficial.
• Friendly and professional demeanor is essential.

Responsibilities

• Provide courteous and efficient service to residents.
• Handle guest enquiries and manage arrivals and departures.
• Maintain reception area cleanliness and security.

Skills

Customer Service

Communication

Relationship Building

Computer Skills

Knowledge of London

Job description

Cheval Phoenix House is currently recruiting for a Night Receptionist to join their Front Office team at our luxury serviced apartments.

Superbly located just moments from Sloane Square on a discreet side street in Chelsea, Cheval Phoenix House boasts a selection of 34 open plan, one- and two-bedroom apartments available to book for any length of stay. Following a complete refurbishment, these boutique residences feature contemporary décor and a minimalistic design, making them more spacious and airy than before.

As the Night Receptionist, you will be responsible for providing courteous, efficient, and friendly service to our residents, while maintaining the security of the residence. This varied role includes handling guest enquiries, managing arrivals and departures, some administrative work, conducting floor walks, and keeping the reception area clean and tidy. The role involves working 12-hour shifts on a four on, four off rota basis.

We want you to apply for this role if you……

• Take pride in your work
• Have a friendly, professional, and warm manner
• Can build excellent relationships with guests
• Possess good computer skills
• Have good knowledge of London
• Have previous experience in a luxury service environment

In return, we offer……

• A competitive salary
• Company recognition scheme
• 23.5 days of annual leave (increasing with service)
• Life Assurance
• Season Ticket Loan
• Tuition support funding
• Apprenticeship scheme
• Staff, Family & Friends Discount Rates
• Reward & Recognition schemes
• Contribution to personal pension (after 3 months)
• And many more benefits!

If you are passionate about delivering excellent service and want to join our award-winning team, apply now for the Night Receptionist role!

Helpful to know……

Only candidates eligible to work in the UK or with a valid UK work permit/visa will be considered. A basic disclosure (DBS Check) will be requested if an offer is made.