Night Receptionist (3 days x 10 hour shifts)

Cheval Collection Ltd; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Night Receptionist to join their Front Office team. This role involves providing exceptional service to residents, managing guest inquiries, and ensuring the front desk area is organized and secure. With a focus on teamwork and professionalism, the ideal candidate will have extensive experience in a luxury service environment and a passion for delivering excellent service. Join a motivated team and be part of a rewarding work environment that values your contributions and offers competitive benefits.

Benefits

Competitive Salary

Company Recognition Scheme

18 Days Annual Leave

Life Assurance

Season Ticket Loan

Tuition Support Funding

Apprenticeship Scheme

Pension Contribution

Qualifications

• 4+ years of experience in a luxury hotel or apartment environment.
• Proficient with systems and good computer skills.

Responsibilities

• Provide courteous and efficient service to residents.
• Manage arrivals and departures at the front desk.
• Maintain residence security and cleanliness.

Skills

Receptionist Experience

Customer Service

Computer Skills

Knowledge of London

Teamwork

Job description

Cheval Collection - Night Receptionist

Cheval Collection is currently recruiting a Night Receptionist to join our Front Office team at Cheval Harrington Court, a luxury serviced apartment in South Kensington. (Shift pattern: 30 hours over 3 days)

The Night Receptionist will be part of our motivated team of hospitality professionals, dedicated to providing exceptional service. Responsibilities include offering courteous, efficient, and friendly service to residents, maintaining residence security, handling guest inquiries, managing arrivals and departures, performing administrative tasks, conducting floor walks, and keeping the front desk area clean and organized.

We encourage you to apply if you:

• Can work independently and within a small team
• Have 4+ years of experience as a receptionist in a 4* or 5* hotel or luxury apartment environment
• Are proficient with systems and have good computer skills
• Take pride in your work
• Possess a friendly, professional, and warm manner
• Can build excellent relationships with guests
• Have good knowledge of London, including restaurants and sites
• Have previous experience in a luxury service environment

In return, we offer:

• Competitive salary
• Company recognition scheme
• 18 days of annual leave (plus public holidays, increasing with service)
• Life assurance
• Season ticket loan
• Tuition support funding
• Apprenticeship scheme
• Contribution to personal pension (after 3 months)

If you are passionate about delivering excellent service and want to join our award-winning team, apply now for the Night Receptionist role!

Additional information

Only candidates eligible to work in the UK or holding a valid UK work permit/visa will be considered. A basic disclosure (DBS check) may be required if an offer is extended.