Night Receptionist

Radisson Hotel Group; Sipson; On-site; GBP 22,000 - 26,000; Full time

Job summary

Radisson Hotel Group seeks a Night Receptionist to join their dynamic team in Sipson. This role requires a positive attitude and strong guest service skills to deliver memorable experiences. Enjoy a comprehensive benefits package, including development opportunities and competitive compensation.

Benefits

Special rates for team members and families

Wide range of development offers

Contributory pension scheme

Complimentary meal on duty

Uniform provided

Employee Assistance Programme access

Opportunities for progression

28 days holiday for full-time staff

Free use of leisure and gym facilities

Qualifications

• Positive attitude with a 'Yes I Can!' approach.
• Experience in a similar position is beneficial but not essential.
• Passionate about delivering exceptional service.

Responsibilities

• Ensure guest satisfaction and smooth front office operations.
• Provide a warm welcome and assist guests throughout their stay.
• Work proactively in a team environment.

Skills

Flexibilité

Résolution de problèmes

Compétences en communication

Détails

Job description

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Radisson Hotel Group is one of the world's largest hotel groups, with ten distinctive hotel brands and more than 1,160 hotels in operation and under development across 95+ countries. The Group’s overarching brand promise is "Every Moment Matters" with a signature "Yes I Can!" service ethos.

People are at the core of our business success and future. Our team members are true Moment Makers, bringing culture, spirit, environment, and opportunities that empower you to be your best every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Night Receptionist to join our dynamic team at Radisson Hotel Group!

We focus on you as a person—your skills, talents, and passion—not just your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Night Receptionist

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture seriously. With us, you will benefit from a wide range of development offers supporting your learning & growth right from onboarding, including an individual development plan and unlimited access to over +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day with our team members in the hotel and local communities, creating shared value, better futures, and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Opportunities to progress within the company
• 28 days holiday for full-time team members
• Free use of leisure, pool, and gym facilities at off-peak times where applicable

The Night Receptionist Role

The front office team is the heart of the house, providing a warm welcome and a smile, striving to deliver an experience beyond expectations—creating memorable moments for our guests.

• Our Night Receptionists thrive in the hustle and bustle of life! It’s not just about check-in and check-out, but everything in between.
• You will be our guests’ superhero, ensuring all aspects of their journey and experience are anticipated and delivered at the highest level.
• You will exude patience, empathy, and have the personality to host the show.
• As part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

As Night Receptionist, you will join a passionate team committed to delivering incredible service, believing that anything is possible while having fun!

Qualities We Are Looking For In Our Night Receptionist

• Flexibility and a positive, Yes I Can! attitude
• An eye for detail
• A creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel, brought together under one umbrella brand Radisson Hotels.

Become part of the world of Moment Makers. We look forward to getting to know you!