Night Receptionist

Valor Hospitality Careers UK; Manchester; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading hospitality group is seeking a Night Receptionist in Manchester. The role involves assisting guests with luggage, managing nightly operations, and ensuring a secure environment. This position offers flexibility in scheduling and opportunities for career training and development, making it ideal for a dynamic team player.

Benefits

Exclusive discounts for team members

Discounted stays for friends and family

50% discount on dining

Free meals while on duty

High-street discounts

Cycle to Work Scheme with up to 40% savings

Generous refer-a-friend bonuses

Employee Assistance Programme for wellbeing

Fully funded apprenticeship programmes

Qualifications

• Ability to work night shifts and handle guest requirements.
• Experience in hospitality or similar environments preferred.

Responsibilities

• Assist guests with luggage and check-ins/outs.
• Support night operations and respond to guest requests.
• Prepare the hotel for the day ahead.

Skills

Customer Service

Flexibility

Calm Under Pressure

Job description

£15,862.08 Per Annum/ £12.71 Per Hour, 24 Hours Per Week (3 days)

Are you a night owl?

We are looking for a Night Receptionist to join our team.

Primarily you will be helping guests with their luggage and travel arrangements. You will also will support the night operation to meet guest requests which includes additional room amenities and serving Food and beverages as well as daily operations like check ins and check outs.

The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel safe.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.
  
  

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
  
  

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  
  

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.