Night Receptionist

Hilton; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their Night Front Office team at a prestigious London hotel. This exciting full-time role offers the chance to create memorable experiences for guests while working in a vibrant environment. As part of a supportive team, you will ensure guests receive a warm welcome and exceptional service. With a focus on personal growth, the company provides numerous development programs and benefits, making this an ideal opportunity for those passionate about hospitality. If you are ready to shine in a dynamic setting, this role is perfect for you!

Benefits

28 days paid holiday

Exclusive high-street discounts

Discounts on hotel stays

Access to leadership programs

Exceptional career opportunities

Team member recognition rewards

50% off in Hilton restaurants

Refer a Friend Scheme

Uniforms provided

Free meals on shift

Qualifications

• Must have eligibility to live and work in the UK.
• Friendly and positive attitude with a passion for hospitality.

Responsibilities

• Join the Night Front Office team, ensuring a warm welcome for guests.
• Demonstrate exceptional customer service and knowledge of hotel facilities.

Skills

Customer Service

Team Collaboration

Communication

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60^th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

Salary - £15.63 Per Hour

This is a full time night shift role - shifts are from 22:00 to 8:00.

BENEFITS

• 28 days paid holiday increasing with service
• Exclusive high-street discounts through Perks at Work portal
• Industry-leading Team Member discounts on hotel stays for you, your family and friends
• Access to leadership and development programmes through Hilton University
• Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
• Reward programmes, incentives and team member recognition, as well as long service awards
• 50% off in Hilton restaurants and bars (subject to individual outlets)
• Refer a Friend Scheme
• Uniforms provided and laundered complimentary
• Free meals on shift

What will I be doing?

You will join the Night Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.

ELIGIBILITY

• In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
• Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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