Night Receptionist

Hilton Worldwide, Inc.; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Hilton Glasgow as a Night Receptionist in a part-time position. You will play a vital role in creating memorable guest experiences and delivering exceptional customer service. Work alongside a great team and enjoy benefits like career growth opportunities, discounted stays, and meals while on duty.

Benefits

Free and healthy meals when on duty

Opportunities for career growth

Participation in corporate responsibility initiatives

Team Member Travel Program

High street discounts via Perks at Work

28 days holiday including bank holidays

Discounted dental and health cover

Guest Experience Day after passing probation

Free parking (subject to availability)

Discounted taxi service

Qualifications

• Good knowledge of room categories and hotel facilities.
• Friendly, positive, and passionate about guest experience.

Responsibilities

• Creating memorable guest experiences at the hotel reception.
• Providing a warm welcome and exceptional customer service.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Job description

Job Description - Night Receptionist (HOT0BP2Q)

Job Number:

HOT0BP2Q

Work Location:

Hilton Glasgow Hotel, 1 William Street, Glasgow G3 8HT

Join Our Team

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! At Hilton Glasgow, it is our team that makes the hotel great. We support, encourage, and work together to provide exceptional guest experiences.

Please note: this is a part-time position.

Shift pattern: 10 PM – 8 AM

Salary: £13.27 per hour

Benefits

• Free and healthy meals when on duty
• Opportunities for career growth, including roles such as Reception Manager or Assistant Front Office Manager
• Personal development programs to support your career
• Participation in our corporate responsibility initiatives (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel stays and 50% off food and beverages (subject to outlets)
• Team Member Referral Program
• High street discounts via Perks at Work
• 28 days holiday including bank holidays, increasing up to 33 days
• Discounted dental and health cover
• Free parking (subject to availability)
• Discounted taxi service when public transport is unavailable
• Guest Experience Day after passing probation
• Modern, inclusive Team Member areas

Role Overview

You will join the Night Front Office team, working in the hotel reception. Your role involves creating memorable guest experiences, providing a warm welcome, demonstrating exceptional customer service, and possessing good knowledge of room categories and hotel facilities.

If you are friendly, positive, passionate, and eager to join a team of like-minded professionals, this is the perfect job for you.

Additional Information

At Hilton, every job contributes to making our guests' stays memorable. We believe that behind every great experience is an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.