Night Receptionist

Hilton Worldwide, Inc.; City Of London; On-site; GBP 29,000 - 30,000; Full time

Job summary

Join a prestigious hotel team as a Night Receptionist, providing exceptional reception services that contribute to memorable guest experiences. Your positive attitude and passion for customer service will help create the warmest welcome at DoubleTree by Hilton, London - Tower of London. Take advatage of growth opportunities and various perks including healthy meals and high street discounts.

Benefits

Smart uniform provided

Free healthy meals when on duty

Personal development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• Experience in guest services and operations is beneficial.
• Must be friendly and passionate about providing exceptional service.

Responsibilities

• Provide reception services to guests for an exceptional experience.
• Complete audits as required.
• Create memorable experiences and ensure a warm welcome.

Skills

Customer Service

Teamwork

Positive Attitude

Job description

Job Description - Night Receptionist (HOT0BQPA)

Job Description

Job Number:

Night Receptionist (

Job Number:

HOT0BQPA )

Work Locations

Work Locations

: DoubleTree by Hilton, London - Tower of London 7 Pepys Street London EC3N 4AF

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note that for this role you must be fully flexible from 10:30 pm to 7:00 am

A WORLD OF REWARDS:

Hourly Rate of £13.92

Smart uniform provided

Free and healthy meals when on duty

Grow your Career

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

A Night Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

You will join the Night Front Office team, working in the Reception area of the hotel.

You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are youfriendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

: Guest Services, Operations, and Front Office