Night Reception & Guest Experience Lead

Warner Hotels; Hungerford; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Free gym access

60% discounted onsite food

Pension scheme

Career development opportunities

28 days annual leave

Cycle to Work Scheme

Employee discounts Warner Hotels

Résumé du poste

Littlecote House, part of Warner Hotels Group, is seeking a Night Team Member to join our friendly reception team. You will help run the hotel at night, delivering great guest service alongside the Night Supervisor.

No experience is required; we welcome your authentic self. Enjoy benefits such as free gym access, discounted onsite dining, pension, and career development opportunities.

Qualifications

• No experience necessary – just a promise to come to work as your whole authentic self.
• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

Responsabilités

• Deliver great customer service on reception at night.
• Support the Night Supervisor and contribute to smooth hotel operations during the night.

Description du poste

Littlecote House, part of Warner Hotels Group, is seeking a Night Team Member to join our friendly reception team. You will help run the hotel at night, delivering great guest service alongside the Night Supervisor.

No experience is required; we welcome your authentic self. Enjoy benefits such as free gym access, discounted onsite dining, pension, and career development opportunities.