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A social support organization in the North East of England is seeking dedicated individuals to provide assistance to clients facing homelessness and associated challenges. The role involves working night shifts, offering support, and maintaining a safe environment. Candidates must have experience working with vulnerable populations and be able to manage challenging situations. A driver's license and access to a car are essential for this position.
The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM).Temporary cover is required for approximately 2 - 3 months, with the possibility of extension.
In this position, you will be expected to;
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Act as key worker for a caseload of up to 5 clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
- Maintain clear, accurate records
- Manage the security of the building
Please note; this role involves lone working.
To apply for this role, you must have;
- Experience working with young people or those affected by homelessness
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Knowledge of risk assessments, support planning, safeguarding and health and safety procedures
- Experience of managing challenging behaviour, including responding calmly to crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
- Essential; need to drive and have a car