Night Porter (Part Time)

Leonardo Hotel Cheltenham; Cheltenham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Un hôtel dynamique en pleine croissance recherche un Night Porter pour assurer la sécurité de l'établissement et améliorer l'expérience client. Vous serez responsable des interactions avec les clients, de la sécurité et de l'assistance en cuisine. Rejoignez une équipe qui valorise le développement professionnel et le travail en équipe.

Benefits

Tarifs spéciaux sur les chambres d'hôtel Leonardo

Programme de reconnaissance au sein de l'entreprise

Programme de recommandation de talents

Célébrations régulières

Accès à un régime de pension et soutien en bien-être

Formations et programmes de développement

Qualifications

• Responsabilité pour la sécurité et la sûreté des clients.
• Compétences en service client et en assistance.
• Capacité à travailler en équipe.

Responsibilities

• Assurer la sécurité de l'hôtel et des clients.
• Interagir avec les clients lors de l'enregistrement et du départ.
• Aider à la configuration du petit déjeuner.

Job description

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Be Yourself – Be a Bold Team Player– Be Leonardo

As a Night Porter, you’ll be right in the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves working as part of a vibrant team to maximize guest satisfaction by delivering excellent care at all times. You will interact with guests during check-in and check-out, and contribute to their experience by assisting in the kitchen with room service orders.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan your next city break!
• Company-wide recognition scheme: earn vouchers for your fabulous self
• Talent referral scheme: earn a bonus for recommending a friend
• Regular celebrations: Thank You Week, Employee Awards, and more
• Benefits: access to Pension Scheme, Life Assurance, Wellbeing Support
• Training and progression: ongoing programmes with clear career paths

If you’re our ideal Night Porter, you will:

• Be yourself!
• Take responsibility for the safety and security of the hotel and guests, along with your team
• Perform regular Fire Walks each night
• Ensure breakfast setup is visually appealing and detail-oriented

We support our colleagues with development opportunities through our “GROWonline” portal, coaching, training, and wellness webinars. Our goal is to help you grow and succeed in hospitality.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We care for over 55 hotels in the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans—join us now for a bright future!