Night Porter, Hotel Du Vin (Copy)

Hotel Du Vin; Stratford-upon-Avon; On-site; GBP 26,000 - 29,000; Full time

Job summary

Hotel Du Vin is seeking a Night Porter for their Stratford-upon-Avon location. This role involves overseeing nighttime operations, managing guest expectations, and ensuring high standards of service. Candidates should have experience in similar roles and must possess strong organizational skills and excellent communication abilities.

Benefits

Staff discounts on rooms

50% off friends and family rates

35% dining discount

Fully funded apprenticeships

High street discounts

Cycle to work scheme

Healthcare plans

Employee Assistance Programme available 24/7

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.

Responsibilities

• Overseeing hotel operations from sundown to sunrise.
• Managing the Food & Beverage Department during the night.
• Conducting nightly Health and Safety audits.

Skills

Organizational skills

Excellent communication

Job description

Night Porter, Hotel du Vin

Rate of Pay: £12.65 Per Hour, 40 hours

Type of Contract: Permanent/Full time

Location: Hotel du Vin Stratford-upon-Avon

Job Overview

The Night Porter is responsible for overseeing the hotel's operations from sundown to sunrise. This hands-on role involves managing guest expectations and maintaining brand standards.

During the night, the team ensures smooth operations while guests sleep. Your responsibilities include managing the Food & Beverage Department during the night, welcoming guests, maintaining public areas, cleaning, and preparing meeting and event spaces for the next day.

You will assist guests with luggage, handle inquiries, and conduct nightly Health and Safety audits. Organizational skills and excellent communication are essential.

Requirements

Experience in a similar role is beneficial; night shift experience is essential.

Work Schedule

We operate 7 days a week, 365 days a year, offering flexible shift patterns. Opportunities for evening and weekend shifts are available, with details discussed at interview.

Training & Benefits

We offer nationally recognized apprenticeships alongside comprehensive brand training to help you excel in guest service.

Additional benefits include:

• Staff discounts on rooms at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off friends and family room rates
• 35% dining discount in our restaurants
• Fully funded apprenticeships
• High street discounts, cycle to work scheme, healthcare plans, referral bonuses, and more
• Uniform provided
• Wellness & National Campaign Days
• Wagestream for instant access to earned wages
• Complimentary stays on anniversaries
• Support for neurological health through The Brain Charity
• Employee Assistance Programme available 24/7

Sustainability Goals

• 100% renewable electricity
• Recycling at least 70% of waste
• Eco-friendly cleaning systems
• Volunteer days for sustainable charities

If interested, click Apply Now.

We are an equal opportunities employer welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.