Night Porter, Hotel Du Vin

Malmaison Belfast; Wimbledon; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Night Porter to ensure smooth hotel operations from dusk till dawn. In this hands-on role, you'll manage guest experiences, maintain cleanliness in public areas, and oversee the Food & Beverage Department at night. With a focus on excellent communication and organization, you will play a crucial role in creating memorable guest experiences. This position offers flexibility in shifts and opportunities for career progression, including supervisory roles. Join a supportive team that values training and development, and be the difference in delivering exceptional service.

Benefits

Generous Company Benefits

Training & Development

Flexible Shifts

Nationally Recognized Apprenticeships

Qualifications

• Experience in a similar role is beneficial.
• Night shift work experience is essential.

Responsibilities

• Manage guest expectations and maintain brand standards.
• Assist guests with luggage and inquiries during the night.
• Conduct nightly Health and Safety audits.

Skills

Customer Service

Communication Skills

Organizational Skills

Health and Safety Audits

Job description

Night Porter, Hotel du Vin

Rate of Pay / Hours: £12.50 per Hour plusGenerous Company Benefits, Training & Development / 40 Hours per Week

Type of Contract: Permanent

Location: Wimbledon

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.