Night Porter, Hotel Du Vin

www.findapprenticeship.service.gov.uk - Jobboard; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in Birmingham is seeking a Night Porter to oversee hotel operations from sundown to sunrise. The role includes managing the Food & Beverage Department, assisting guests, and conducting Health and Safety audits. Experience in a similar position is essential. This position offers flexible shifts and opportunities for career development through apprenticeships.

Benefits

Staff Room Rates

50% off dining for friends and family

Fully funded Apprenticeship programs

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses up to £1500

Uniform provided

Qualifications

• Experience in a similar role and night shift work is essential.
• Ability to assist guests with luggage and handle inquiries.
• Conduct nightly Health and Safety audits.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage Food & Beverage Department during the night.
• Prepare meeting and event spaces for the next day.

Skills

Organization skills

Communication skills

Guest service

Job description

Night Porter, Hotel du Vin

Rate of Pay / Hours / Type of Contract / Location

The Night Porter is responsible for overseeing the hotel operations from sundown to sunrise. This hands-on role involves managing guest expectations and maintaining brand standards.

While guests sleep, the Night team ensures smooth operations. Your duties include managing the Food & Beverage Department during the night, welcoming guests, maintaining cleanliness in public areas, and preparing meeting and event spaces for the next day.

You will assist guests with luggage, handle inquiries, and conduct nightly Health and Safety audits. The role requires good organization and communication skills.

Experience in a similar role and night shift work is essential.

We operate 7 days a week, 365 days a year, offering flexible shifts and hours, with peak times during evenings and weekends. Shift patterns and hours are flexible and can be discussed at interview.

We offer career development through nationally recognized apprenticeships and extensive brand training, helping you excel in guest service.

Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

In addition to competitive pay, we offer:

• Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65/night
• 50% off the best available rate for friends and family
• 35% discount on dining in our Brasseries and Bistros
• Fully funded Apprenticeship programs
• High street discounts, holiday offers, and more
• Cycle to work scheme
• Healthcare Cash Plans
• Referral bonuses up to £1500
• Uniform provided
• Wellness & National Campaign Days
• Wagestream for instant access to earned wages
• Complimentary stays on anniversaries with dinner, bed, and breakfast
• Support of The Brain Charity
• Employee Assistance Programme, available 24/7

Our Sustainability Goals include:

• 100% renewable electricity
• Recycling at least 70% of waste
• Eco-friendly cleaning systems
• Volunteer days for sustainable charities

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.