Night Porter - Crowne Plaza Leeds

Valor Hospitality; Leeds; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

A prominent hotel management company in Leeds is seeking personnel to assist guests with travel arrangements and support night operations. The role offers flexibility to adapt to various shifts and provides numerous benefits, including wellness activities, discounts, and career development opportunities. Ideal for those looking for a dynamic hotel environment.

Benefits

Calendar of wellness activities

Employee Assistance Programme

Healthcare Cash Plan

Fully funded apprenticeship programmes

Monthly and annual team member service awards

Exclusive discounts at UK hotels

Discounted stays for friends and family

50% discount when dining

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme

Generous refer-a-friend bonuses

Responsibilities

• Help guests with luggage and travel arrangements.
• Support night operations for guest requests.
• Prepare the hotel for daily operations.

Job description

Primarily, you will be helping guests with their luggage and travel arrangements. You will also support the night operation to meet guest requests, which includes additional room amenities and serving food and beverages. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We offer a range of benefits, including:

• A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
• Exclusive discounts for you, your friends and family, including Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships, which sit alongside our detailed brand training. Across the UK, we currently operate 37 hotels across leading brands, and we continue to have ambitious development and growth plans for 2025 and beyond.