Night Porter 37.5 hours

Great Fosters Hotel; Egham; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prestigious hotel seeks a dedicated and friendly individual for a night reception role. This position involves ensuring guests receive a warm welcome and complete check-in services throughout the night. The ideal candidate will possess excellent communication skills and a keen eye for detail, ensuring a stellar guest experience.

Qualifications

• Experience in guest services or hospitality
• Ability to work night shifts required

Responsibilities

• Welcoming late arriving guests and completing check-in
• Providing luggage assistance and late-night room service
• Performing general cleaning and preparing guest bills

Skills

Excellent standard of personal appearance

Excellent communicator

Warm and friendly disposition

Organised and good attention to detail

Accurate data entry

Job description

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A smart, friendly, well organised, guest service focused individual is sort to work nights to allow our guests to get reception service 24 hrs a day.

You will be working alongside our team of night porters offering our guests the following services;

• Welcoming late arriving guests and completing check in
• Luggage assistance for arriving and departing guests.
• Late night room service (food and drink) and bar tending.
• General cleaning to ensure public areas are beautifully presented for the next days business.
• Preparing of guests bills/invoices for early departing guests
• Complete general reception/switchboard duties

37.5 hrs per week working 5 days per week including weekend shifts.10.30pm to 7.00am

Requirements

• Excellent standard of personal appearance
• Excellent communicator in person and on the telephone
• Warm and friendly disposition
• Organised and good attention to detail
• Accurate data entry and computer work

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