Night Porter 37.5 hours

The Alexander Hotel Collection; Egham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading hotel collection is seeking a Night Porter in Egham to provide exceptional guest services during night shifts. Responsibilities include check-ins, handling guest inquiries, and maintaining guest areas. Ideal candidates will have a warm demeanor and a commitment to high standards of service.

Benefits

4 weeks holiday rising to 5 weeks with service

Discounted hotel accommodation

Discounted hair treatments

Staff recruitment scheme

Qualifications

• Excellent standard of personal appearance.
• Excellent communicator in person and on the telephone.
• Warm and friendly disposition.

Responsibilities

• Welcoming late arriving guests and completing check in.
• Luggage assistance for arriving and departing guests.
• General cleaning to ensure public areas are beautifully presented.

Skills

Customer Service

Communication

Attention to Detail

Job description

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Night Porter 37.5 hours

Great Fosters Hotel, Great Fosters Hotel, Egham, Surrey, TW20 9UR

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Night Hotel Receptionist

£23,809.50 per annum + monthly service charge payment

• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform
  
  

In addition, you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels

Discounted hair treatments at our two Utopia Spas

Discount off all food & beverage at all hotels

Discount of individual treatments booked in our two Utopia Spas

Discount on retail products in our two Utopia Spas

Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Place

Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

The Role

A smart, friendly, well organised, guest service focused individual is sort to work nights to allow our guests to get reception service 24 hrs a day.

You will be working alongside our team of night porters offering our guests the following services;

• Welcoming late arriving guests and completing check in
• Luggage assistance for arriving and departing guests.
• Late night room service (food and drink) and bar tending.
• General cleaning to ensure public areas are beautifully presented for the next day’s business.
• Preparing of guest’s bills/invoices for early departing guests
• Complete general reception/switchboard duties
  
  

37.5 hrs per week working 5 days per week including weekend shifts.10.30pm to 7.00am

Requirements

• Excellent standard of personal appearance
• Excellent communicator in person and on the telephone
• Warm and friendly disposition
• Genuine desire to serve our guests.
• Organised and good attention to detail
• Accurate data entry and computer work
  
  

#reception #service #hospitality #5star #nights

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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