Night Porter

Orange Tree; Richmond; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Orange Tree pub is seeking a Night Porter to ensure guest safety and cleanliness. Located near Richmond station, this role involves managing guest requests, cleaning duties, and security throughout the night. Ideal candidates will have experience in hospitality, excellent communication, and a keen eye for detail.

Benefits

Access to Career Pathway and training

Free meals during shifts

Weekly pay

28 days holiday per year

20% discount in all Young’s pubs and hotels

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience in a similar environment is essential.
• Self-motivated and comfortable working independently.

Responsibilities

• Deliver exceptional customer service and maintain cleanliness.
• Handle guest requests and maintain room standards.
• Conduct health and safety checks and audits.

Skills

Customer Service

Communication

Attention to Detail

Job description

Position: Night Porter

Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre, The Orange Tree pub is a haven for rugby fans and a welcoming community pub. Known for its historic connection to sports, excellent service, friendly atmosphere, and well-stocked bar, it offers a great place to watch matches on HD screens, enjoy traditional British pub fare with a modern twist, and relax in our 13 beautifully decorated boutique bedrooms.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships, and training and development courses
• Free meals during shifts
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and hotels
• Share Save Scheme
• Company Pension Scheme

What We Look for in a Night Porter:

As a Night Porter and pub cleaner, you should have a passion for delivering exceptional customer service with a friendly, outgoing personality. You must be self-motivated and comfortable working independently at times. Experience in a similar environment, excellent communication skills, and an impeccable eye for detail are essential.

Your role is vital in maintaining the cleanliness of our pub, ensuring guest safety, and securing the premises throughout the night. Responsibilities include dealing with guest requests, greeting and checking in late arrivals, maintaining room standards, general cleaning, preparing for breakfast service, and conducting health and safety checks and audits.