Night Porter

MHDV; Liverpool; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hotel chain in Liverpool is looking for a Night Porter to oversee hotel operations during the night. Responsibilities include managing guest expectations, handling inquiries, and maintaining cleanliness in public areas. Essential skills include organization and communication. The role offers flexible shifts and opportunities for career progression, alongside competitive pay and various employee benefits.

Benefits

Staff Room Rates at Malmaison, Hotel du Vin

Dining discount

Fully funded Apprenticeship programs

Cycle to work scheme

Healthcare plans

Qualifications

• Experience in a similar role and night shift work is essential.
• Ability to manage guest inquiries effectively.
• Conduct nightly Health and Safety audits.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Manage the Food & Beverage Department and public areas.
• Assist with luggage and prepare meeting spaces.

Skills

Organisation skills

Communication skills

Guest service

Job description

Pay: Up to £13.00 per hour (including Service Charge/TRONC), potential total earnings of £13 per hour.

The Night Porter oversees hotel operations from sundown to sunrise, managing guest expectations and maintaining brand standards.

During the night, the role involves managing the Food & Beverage Department, welcoming guests, keeping public areas clean, and preparing meeting and event spaces for the next day.

Responsibilities include assisting with luggage, handling guest inquiries, and conducting nightly Health and Safety audits. Organisation and communication skills are essential.

Experience in a similar role and night shift work is essential.

We operate 7 days a week, 365 days a year, offering flexible shift patterns. Opportunities for career progression include Night Supervisory and Assistant Night Management roles.

We offer competitive pay and benefits such as:

• Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• 50% off the best available rate for friends and family.
• 35% dining discount in our Brasseries and Bistros.
• Fully funded Apprenticeship programs and brand training.
• High street discounts, holiday offers, and more.
• Cycle to work scheme, healthcare plans, referral bonuses, and uniform provision.
• Wellness campaigns, Wagestream instant pay access, and complimentary stays on anniversaries.
• Support for neurological health via The Brain Charity and Employee Assistance Program.

Sustainability Goals include:

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of waste.
• Eco-friendly cleaning and kitchen systems.
• Volunteering for sustainable charities twice a year.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers, welcoming applications regardless of race, sex, disability, religion, sexual orientation, or age.