Night Porter

Young's; Cromer; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading hospitality group as a Night Porter at The Cliftonville, offering exceptional guest experiences. You will play a key role in ensuring guest safety while providing outstanding customer service and maintaining high standards during night shifts. Benefits include training opportunities, free meals, and generous discounts.

Benefits

Access to Career Pathway and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young’s pubs and hotels

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience working in a similar environment.
• Excellent communication skills.
• Self-motivated and able to work alone.

Responsibilities

• Ensure safety of guests and security of the premises throughout the night.
• Handle guest requests and check in late arrivals.
• Set up for breakfast service and conduct health and safety checks.

Skills

Customer Service

Communication

Attention to Detail

Job description

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We are a collective of like minded, guest focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team.

The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be be proud of.

What We Offer Our Night
Porters:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
  
• 20% discount in all Young’s pubs and hotels
  
• Share Save Scheme
  
• Company Pension Scheme

What we look for in a
Night Porter:

As the successful Night Porter you will have a passion to deliver
exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have
excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our
guests and the security of our pub and hotel throughout the night. You will be
responsible for dealing with any guest requests, greeting and checking in late
arrivals and maintaining room standards. As Night Porter you will also set up
for breakfast service and carry out any health and safety checks and audits as
necessary.