Night Porter

Young's Pubs; Cromer; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known hospitality group in Cromer seeks a Night Porter to deliver exceptional customer service. You will be responsible for guest safety, check-ins, and preparing for breakfast service. Ideal candidates are self-motivated with excellent communication skills and attention to detail. This role offers great benefits including weekly pay, meals, and discounts.

Benefits

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young’s pubs and hotels

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience working in a similar environment is required.
• Must have excellent communication skills.
• Impeccable eye for detail is necessary.

Responsibilities

• Ensure the safety of guests and security of the pub/hotel at night.
• Handle guest requests and check in late arrivals.
• Set up for breakfast service and conduct health and safety checks.

Skills

Customer service

Communication skills

Attention to detail

Self-motivated

Fluent in English

Microsoft Office

Job description

Overview

We are a collective of like minded, guest focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team. The Cliftonville is a venue for all to love - exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be be proud of.

What We Offer Our Night Porters

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and hotels
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.

Skills

Fluent in English

Microsoft Office