Night Porter

Malmaison & Hotel du Vin; City of Edinburgh; On-site; GBP 15,000 - 21,000; Full time

Job summary

Malmaison & Hotel du Vin in Edinburgh is seeking a Night Porter to oversee hotel operations from sundown to sunrise. You will welcome guests, keep public areas immaculate and support the Night team in delivering the brand standards.

The role involves managing the Food & Beverage service at night, assisting guests with luggage, and performing nightly Health and Safety checks. Flexible shifts and career progression are available.

Responsibilities

• Oversee the hotel from sundown to sunrise.
• Manage the night-time Food & Beverage duties and ensure brand standards.
• Welcome guests and keep public areas immaculate; prepare meeting/event spaces for the next day.
• Assist guests with luggage, respond to enquiries, and conduct nightly health and safety audits.

Job description

Job Title:Night Porter, Hotel du Vin

Rate of pay / Hours:£12.95 per hour plus TRONC (service charge), £14 OTE

Contract Type:Flexible working pattern

Location:Edinburgh

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with your luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.