Night Operations Manager

RHR; Greater London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Night shift allowance

Annual bonus

Job summary

RHR is seeking a Night Operations Manager to lead warehouse, inventory and replenishment across the London location, ensuring stock availability and accuracy while maintaining regulatory compliance.

You will collaborate with supply chain, store and product teams to drive stock integrity, promotional execution and loss prevention, supporting commercial performance in a fast-moving environment.

Qualifications

• Experience in retail operations management.
• Strong analytical and problem-solving abilities.
• Excellent communication skills and ability to develop high-performing teams.

Responsibilities

• Lead all warehouse, inventory and replenishment operations across the location.
• Ensure stock availability and high inventory accuracy, with regulatory compliance.
• Oversee stock integrity programmes, counting processes and promotional implementation.
• Manage logistics activities, merchandising standards and loss prevention initiatives.
• Collaborate with supply chain, store and product teams to support commercial performance.

Skills

Leadership

Inventory management

Analytics

Team development

Communication

Job description

Join a leading international travel retail organisation operating within a dynamic airport environment, serving millions of passengers each year across a diverse portfolio of retail brands. This is an opportunity to become part of a fast-paced, customer-focused business where operational excellence, commercial performance and exceptional service standards are at the heart of everything we do. The organisation offers a challenging and rewarding environment for ambitious leaders who enjoy driving results through people, processes and continuous improvement.

As Night Operations Manager, you will be responsible for leading all warehouse, inventory and replenishment operations across the location, ensuring stock availability is optimised while maintaining exceptional levels of inventory accuracy, compliance and operational efficiency. Working closely with supply chain, store and product teams, you will oversee stock integrity programmes, inventory counting processes, promotional implementation, logistics activities, merchandising standards and loss prevention initiatives. The role plays a critical part in supporting commercial performance by ensuring the right products are available at the right time while balancing inventory investment and maintaining regulatory compliance.

We are looking for an experienced operations managers from retail, with an interest in logistics, stock control and inventory management with a proven track record of leading teams in a fast-moving operational environment. The successful candidate will possess strong analytical and problem-solving abilities, excellent communication skills and a passion for developing high-performing teams. You will be commercially aware, highly organised and comfortable managing multiple priorities while maintaining attention to detail. Experience within warehousing, transport, supply chain or inventory management is essential, alongside the ability to work collaboratively with a broad range of stakeholders to deliver operational excellence and continuous improvement.

In return, they are offering a salary of up to £50,000, a night allowance of up to £5,000 per year and a highly achievable bonus of up to £10,000 per year. The hours for the night role are 6pm to 2am, working a five in seven working week and contracted hours of 38.75.