Night Operations Assistant

Iconic Hotels & Resorts; Twickenham; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free meal per shift

Gym access

Discount portal accessibility

Employee assistance program

Training & development

Staff socials

Job summary

The Lensbury, part of Iconic Hotels & Resorts, located in Twickenham, is seeking a night shift housekeeper to clean, reset rooms and event spaces, move furniture and restock supplies. You will help ensure spaces are guest-ready each morning and support leisure facilities for members and guests.

Role requires independence during night hours, physical activity and a keen eye for presentation. Company offers training, staff benefits and career development opportunities.

Qualifications

• Reliable and able to work independently during night shifts.
• Hardworking with a positive, can-do attitude.
• Proud of maintaining high cleaning and presentation standards.
• Well organized and able to follow checklists accurately.
• Comfortable carrying out physical work, including moving furniture and equipment.
• Able to manage time effectively and complete tasks within deadlines.
• Observant and able to identify maintenance or cleanliness issues.
• Flexible and willing to support the wider operation when required.

Responsibilities

• Set up, clean and reset meeting rooms and event spaces in line with booking requirements and room plans.
• Maintain high standards of cleanliness throughout meeting rooms, event spaces, refreshment areas and back-of-house locations.
• Arrange and move furniture and equipment to support meetings, conferences and events.
• Ensure meeting rooms are stocked with required stationery, flipcharts, whiteboard pens and presentation materials.
• Prepare, replenish and clean refreshment stations, coffee points and beverage service areas.
• Support room turnover and event preparation to ensure spaces are ready for use.
• Operate dishwashing equipment and maintain cleanliness and hygiene within kitchen and service areas.
• Manage waste disposal, recycling and replenishment of consumables and operational supplies.
• Keep storerooms organised, secure and stocked, ensuring equipment, furniture and supplies are stored safely.
• Report maintenance issues, damage, defects and health and safety concerns, ensuring corrective action is taken where appropriate.

Skills

Reliable

Hardworking

High cleaning standards

Well organized

Physical work

Time management

Observant

Flexible

Job description

About us

Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.

The Role

Working independently during night shifts with support of Night Duty Manager, this is a hands‑on role involving cleaning, room resets, furniture movement, stock replenishment and general housekeeping duties. The successful candidate will take pride in maintaining high standards and ensuring all event spaces are ready for guests each morning.

What's in it for you?

• Free meal per shift and free hot and cold drinks from staff restaurant
• Use of some of our leisure facilities, including gym & swimming pool
• Free access to Hospitality Rewards - an online benefits portal offering lots of discounts
• Free access to our EAP (Employee Assistance Programme), providing 24/7 personal support service for you AND your family
• Fully funded Apprenticeship opportunities
• Excellent training and development opportunities
• Staff Recognition Scheme and Awards
• Regular Staff Socials

Key Responsibilities

• Set up, clean and reset meeting rooms and event spaces in line with booking requirements and room plans.
• Maintain high standards of cleanliness throughout meeting rooms, event spaces, refreshment areas and back‑of‑house locations.
• Arrange and move furniture and equipment to support meetings, conferences and events.
• Ensure meeting rooms are stocked with required stationery, flipcharts, whiteboard pens and presentation materials.
• Prepare, replenish and clean refreshment stations, coffee points and beverage service areas.
• Support room turnover and event preparation to ensure spaces are ready for use.
• Operate dishwashing equipment and maintain cleanliness and hygiene within kitchen and service areas.
• Manage waste disposal, recycling and replenishment of consumables and operational supplies.
• Keep storerooms organised, secure and stocked, ensuring equipment, furniture and supplies are stored safely.
• Report maintenance issues, damage, defects and health and safety concerns, ensuring corrective action is taken where appropriate.

What we’re looking for:

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

• Reliable and able to work independently during night shifts.
• Hardworking with a positive, can‑do attitude.
• Proud of maintaining high cleaning and presentation standards.
• Well organised and able to follow checklists accurately.
• Comfortable carrying out physical work, including moving furniture and equipment.
• Able to manage your time effectively and complete tasks within deadlines.
• Observant and able to identify maintenance or cleanliness issues.
• Flexible and willing to support the wider operation when required.