Night On Street Driver Operative

Serco Limited; Cambridgeshire and Peterborough, London; On-site; GBP 29,000; Full time

Job summary

A leading transportation services provider is seeking a Night on Street Operative to join their team in Clapham. This role involves performing maintenance on bicycles and e-Bikes, ensuring customer service is exceptional throughout the London Cycle Hire scheme. Candidates should possess a basic knowledge of bicycle maintenance and a Full UK Driving License. This fixed-term role offers 40 hours per week with a competitive salary and various employee benefits.

Benefits

Free Cycle Hire membership worth up to £120

TfL issued Oyster Card for free travel

Incentive scheme for extra performance

Reward for finding abandoned bikes

Access to Serco Benefits portal

Company events throughout the year

Qualifications

• Must possess a Full UK Driving License (Category B).
• Basic knowledge of bicycle maintenance required.
• Experience driving or riding in London is essential.

Responsibilities

• Perform routine maintenance on bicycles and e-Bikes.
• Replace e-Bike batteries based on customer demand.
• Ensure exceptional customer service across the London Cycle Hire scheme.

Skills

Basic knowledge of bicycle maintenance

Experience driving in London

Experience with Personal Digital Assistant

Education

Full UK Driving License (Category B) for at least one year

Job description

Location:Clapham

Job type:Fixed Term - 6 Months

Working Hours:40 hours per week

Salary:£28.808.00 (plus 1.5K allowance for Unsociable Hours)

Shift:6:00pm - 2:30am, Monday - Friday

London Cycle hire have an exciting opportunity available, as we are looking to recruit for Night on Street Operatives to join the team.

This role will report to the Night Control Room Operative. The successful candidate will perform routine maintenance on bicycles and e-Bikes, including basic functional checks. Primarily their focus will be to replace e-Bike batteries according to customer demand and ensure exceptional customer service across the London Cycle Hire scheme.

The Night on Street Operative role is essential due to the increasing e-Bike fleet, which has led to higher customer demand. This role ensures that customer needs are met efficiently, even during periods of reduced resources. By maintaining and servicing the e-Bikes and bicycles, the operative helps to meet client KPIs, ensuring the London Cycle Hire scheme continues to deliver exceptional service and reliability.

This opportunity is open for any internal & external employees who are looking to join the best Cycle Hire Scheme in the UK.

What do I need to do the role?

The ideal candidate will also possess a Full UK Driving License (Category B) held for a minimum of one year.

You should have a basic knowledge of bicycle maintenance and experience driving or riding in London. Additionally, you should have experience working with a Personal Digital Assistant (PDA).

If you feel you meet the above criteria, please apply today.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

Why London Cycle Hire

• Be a part of the iconic London Cycle Hire Scheme and help deliver a first-rate alternative transport option to thousands of daily customers.
• This is a one-of-a-kind scheme. With fully bespoke programs, processes and systems to learn across multiple functions.
• No matter the role you join us in, there will be opportunities to see and learn other aspects of the contract from on street, to control room, to workshops and more.
• Free Cycle Hire membership worth up to £120 (after a successful 3 month probation)
• A TfL issued Oyster Card providing free travel across the TfL network either in or out of work for all front-line employees (after a successful 3 month probation)
• Predominantly during the busy summer period, the contract offers an incentive scheme to all roles, where extra money can be earned for extra performance
• Working on street and find one of our precious bikes abandoned? You can earn money per abandoned bike found, rewarding your effort for helping to maintain our bike fleet.
• Access to the Serco Benefits portal which contains thousands of discounts and deals for all Serco employees across a range of areas including Insurance, healthcare, high street shopping, cinema, mobile phones and many more.
• Our contract holds multiple events for employees throughout the year including football, bowling, darts, ice cream vans on site, go-karting, summer and xmas parties and much more.

All Serco employees must ensure that their current line manager is aware of their application.For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers andarecommitted to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Location:Clapham

Job type:Fixed Term - 6 Months

Working Hours:40 hours per week

Salary:£28.808.00 (plus 1.5K allowance for Unsociable Hours)

Shift:6:00pm - 2:30am, Monday - Friday

London Cycle hire have an exciting opportunity available, as we are looking to recruit for Night on Street Operatives to join the team.

This role will report to the Night Control Room Operative. The successful candidate will perform routine maintenance on bicycles and e-Bikes, including basic functional checks. Primarily their focus will be to replace e-Bike batteries according to customer demand and ensure exceptional customer service across the London Cycle Hire scheme.

The Night on Street Operative role is essential due to the increasing e-Bike fleet, which has led to higher customer demand. This role ensures that customer needs are met efficiently, even during periods of reduced resources. By maintaining and servicing the e-Bikes and bicycles, the operative helps to meet client KPIs, ensuring the London Cycle Hire scheme continues to deliver exceptional service and reliability.

This opportunity is open for any internal & external employees who are looking to join the best Cycle Hire Scheme in the UK.

What do I need to do the role?

The ideal candidate will also possess a Full UK Driving License (Category B) held for a minimum of one year.

You should have a basic knowledge of bicycle maintenance and experience driving or riding in London. Additionally, you should have experience working with a Personal Digital Assistant (PDA).

If you feel you meet the above criteria, please apply today.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

Why London Cycle Hire

• Be a part of the iconic London Cycle Hire Scheme and help deliver a first-rate alternative transport option to thousands of daily customers.
• This is a one-of-a-kind scheme. With fully bespoke programs, processes and systems to learn across multiple functions.
• No matter the role you join us in, there will be opportunities to see and learn other aspects of the contract from on street, to control room, to workshops and more.
• Free Cycle Hire membership worth up to £120 (after a successful 3 month probation)
• A TfL issued Oyster Card providing free travel across the TfL network either in or out of work for all front-line employees (after a successful 3 month probation)
• Predominantly during the busy summer period, the contract offers an incentive scheme to all roles, where extra money can be earned for extra performance
• Working on street and find one of our precious bikes abandoned? You can earn money per abandoned bike found, rewarding your effort for helping to maintain our bike fleet.
• Access to the Serco Benefits portal which contains thousands of discounts and deals for all Serco employees across a range of areas including Insurance, healthcare, high street shopping, cinema, mobile phones and many more.
• Our contract holds multiple events for employees throughout the year including football, bowling, darts, ice cream vans on site, go-karting, summer and xmas parties and much more.

All Serco employees must ensure that their current line manager is aware of their application.For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers andarecommitted to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.