Night Manager Night Manager

LGH Hotel Management; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading hotel management company in London is seeking a Night Manager to oversee hotel operations during the night shift. The ideal candidate will have supervisory experience in luxury hotels and possess strong decision-making and communication skills. This role requires a guest-first mindset and the ability to manage incidents effectively. Join us and enjoy benefits such as discounts on hotel stays and employee well-being support.

Benefits

Discounts on bedroom rates

Shopping discounts

Wellbeing support

Free meals on duty

Qualifications

• Proven experience in a supervisory or management role within a luxury hotel.
• A guest-first mindset and professional presence.
• Familiarity with night audit procedures and hotel systems.

Responsibilities

• Oversee all hotel operations during the night shift.
• Support and supervise front office, housekeeping, and security teams.
• Manage incidents and emergencies effectively.

Skills

Supervisory experience

Decision-making skills

Communication skills

Problem-solving skills

Flexibility to work overnight

Job description

When the city sleeps, our hotel awakens in a different rhythm—quiet, elegant, and full of possibility. We're looking for a confident and capable Night Manager to take the reins after dark, ensuring our guests experience seamless luxury and our operations run smoothly.

Your Role

As Night Manager, you'll be the senior leader on duty overnight—responsible for the safety, comfort, and satisfaction of every guest. You'll lead the night team with calm authority, resolve issues gracefully, and ensure the hotel is ready to shine come sunrise.

What You'll Be Doing

1. Oversee all hotel operations during the night shift, acting as the senior decision-maker on site.
2. Support and supervise the front office, housekeeping, and security teams.
3. Handle late check-ins, early departures, and guest requests with professionalism and warmth.
4. Manage incidents, emergencies, and escalations confidently and carefully.
5. Complete night audit procedures and prepare handover reports for the day team.
6. Ensure all public areas remain secure, clean, and guest-ready.

Qualifications & Skills

• Proven experience in a supervisory or management role within a luxury or lifestyle hotel.
• A guest-first mindset and a reassuring, professional presence.
• Strong decision-making, communication, and problem-solving skills.
• Familiarity with night audit procedures and hotel systems.
• Flexibility to work overnight shifts, weekends, and holidays.

Why Join LGH Hotels Management?

Looking for an exciting career in the hospitality industry? Join LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognized brands such as Crowne Plaza, Holiday Inn, and Best Western, we are the premier destination for those seeking a fulfilling career in hospitality. Be part of shaping the future of the UK hospitality industry.

Enjoy our employee benefits, including:

• Discounts on bedroom rates across our hotel portfolio.
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Eye care, legal & money advice, counseling sessions.
• Hospital & death benefit plans, cycle to work scheme.
• Wellbeing support, fitness videos, recipes, and active living advice.
• 24/7 support line, team rewards, and recognition.
• Free meals on duty.