Night Manager - Moxy

Zedwell; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Zedwell is seeking a proactive Night Manager for their Moxy Piccadilly Circus hotel. The role involves leading overnight operations, ensuring exceptional guest experiences, and supervising the night teams. This position offers competitive salary and opportunities for career growth within a vibrant work culture.

Benefits

Opportunity for career growth

Fun, energetic work culture

Competitive salary

Qualifications

• Previous experience in hotel front office or night operations.
• Strong decision making and leadership skills.
• Experience with PMS systems, preferably Opera.

Responsibilities

• Take charge during night hours as the senior leader on duty.
• Supervise night teams and deliver professional service.
• Conduct nightly audits and ensure systems are up to date.

Skills

Leadership

Guest Service

Decision Making

Communication

Tools

PMS systems

Job description

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At Moxy Picadilly Circus- we do
things differently. We’re stylish, spirited and always on – just like the city
we’re proud to be part of. Moxy is more than just a place to stay; it’s a vibe.
Think smart design, social spaces and a bold team who bring the energy 24/7.

We’re looking for a confident and
capable Night Manager to lead our overnight operations. You’ll ensure our
guests get the same vibrant Moxy experience at midnight as they would do at
midday. From managing check-ins to handling emergencies, you’ll be the go-to
person.

What You’ll Be Doing

·
Take charge of the hotel during the night hours,
acting as the senior leader on duty

·
Deliver warm, professional and efficient service
to late arrivals and night owls

·
Supervise the night teams

·
Conduct nightly audits, reconcile reports and
ensure all systems are up to date

·
Respond swiftly to guest concerns and safety
incidents with a calm, can-do attitude

·
Maintain a secure, welcoming and on-brand
atmosphere through the night

·
Maximise room occupancy at best rates and use
up-selling techniques to promote hotel services and facilities

·
Conduct Health and Safety Checks and Night Walks
and maintain a good status awareness of all hotel areas

What we are looking for:

·
Previous experience in hotel front office or
night operations (supervisory experience essential)

·
A self-starter with strong decision making and
leadership skills

·
Warm, engaging communication and guest service
mindset

·
Experience with PMS systems (Opera experience
preferred)

·
Reliable, flexible and able to work nights and
weekends.

Why Join Us?

·
Opportunity to be part of
Europe’s largest Moxy Hotel in London’s most vibrant locations

·
Competitive salary

·
Fun, energetic work culture
with real opportunities to grow

·
Career growth opportunities

If you're a proactive,
adaptable, and results-driven leader, we’d love to hear from you!