Night Manager, Malmaison

Hotel Du Vin; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hotel Du Vin is seeking a Night Manager to oversee hotel operations during nighttime hours. In this hands-on role, you will ensure high standards of service and manage guest expectations. This position offers opportunities for career progression within Malmaison, alongside competitive pay and various perks, including health plans and discounts.

Benefits

Discounted Staff Room Rates

35% off dining

Heavily discounted Friends and Family Room Rate

Fully funded Apprenticeship programmes

Healthcare Cash Plans

Referral schemes

Employee Assistance Programme

Complimentary stays on anniversaries

Private Medical Healthcare after probation

Bonus Plan based on KPIs

Qualifications

• High standards of service and people skills required.
• Hands-on management capabilities essential.

Responsibilities

• Oversee running of the hotel from sundown to sunrise.
• Manage guest expectations and ensure brand standards.

Skills

Customer Service

Team Management

Problem Solving

Job description

Night Manager, Malmaison

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Get paid for doing what you love, enjoy loads of perks and benefits, learn something new, and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile every day, knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink, and a brand you will be proud of? We love Food, Wine, and Cocktails—almost as much as you do!

The Night Manager oversees the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.

We create memories that guests will never forget. This could be your next step into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High Street Discounts on a range of shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical, and more from £5 per month.
• Referral schemes paying up to £1500 for recommending friends.
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness week, and more.
• Work with Wagestream, providing instant access to your earned wages, tracking your wages in real-time, and offering financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for The Brain Charity, helping those with neurological conditions lead better lives.
• Employee Assistance Programme – free, confidential advice available 24/7 for you and your family.

After probation, you will also receive:

• Private Medical Healthcare
• Bonus Plan based on KPIs
• Critical Illness Cover
• Life Assurance

Our Sustainability Goals include:

• 100% renewable electricity, mainly from UK Wind Farms.
• Recycling at least 70% of hotel waste, championed by our Sustainability Council.
• Chemical-free cleaning systems and eco-friendly kitchen practices.
• Volunteering for sustainable charities for 2 days per year, paid.

Interested? Click Apply Now

• Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.