Night Manager

Motel One Group; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hotel chain in the UK seeks a reliable Night Manager to oversee operations from 10:30pm to 7:00am. The ideal candidate will have hotel experience, strong leadership skills, and the ability to handle front desk and bar service. Benefits include up to £4,000 in bonuses and staff accommodation rates at hotels across Europe.

Benefits

Competitive benefits package

Staff accommodation rates

Uniforms provided

Training programs in the UK and Munich

Qualifications

• Previous hotel or hospitality experience, ideally in a supervisory or night role.
• Confident in handling both reception duties and bar service.
• Calm under pressure and quick to take initiative.

Responsibilities

• Lead and supervise the night team to ensure high standards.
• Manage front desk operations and handle guest queries.
• Ensure the safety and security of the hotel overnight.

Skills

Hospitality experience

Team leadership

Communication skills

Problem-solving skills

Organizational skills

Job description

Company Description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 100 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

We are looking for a reliable, hands-on Night Manager to oversee the smooth and safe operation of our hotel during night hours. You will take full responsibility for the hotel from 10:30pm to 7:00am, managing a small team and ensuring exceptional service across both the front desk and the bar.

This is a key role for someone who takes pride in ownership, thrives in a dynamic environment, and enjoys leading by example.

Key Responsibilities

• Lead and supervise the night team to ensure high standards across all areas.
• Manage the front desk operations including late check-ins, early departures, and guest queries.
• Oversee the bar area, ensuring it remains tidy, safe, and welcoming for guests during late hours.
• Ensure the safety and security of the hotel overnight, conducting regular checks and reporting incidents as needed.
• Carry out end-of-day financial procedures including cash handling and audit reports.
• Support housekeeping or maintenance issues where necessary, escalating as appropriate.
• Maintain a calm and reassuring presence to handle emergencies, noise complaints, or guest concerns.
• Prepare handovers for the morning team to ensure smooth transitions.
  
  

Qualifications

What We’re Looking For

• Previous hotel or hospitality experience, ideally in a supervisory or night role.
• Confident in handling both reception duties and bar service.
• Excellent communication and problem-solving skills.
• Ability to lead a team and work independently.
• Calm under pressure and quick to take initiative.
• Strong organisational and time-management skills.
  
  

Additional Information

As a Night Manager at our hotel, you won’t just be part of a supportive and dynamic team—you’ll also have the opportunity to boost your earnings through our generous bonus scheme. Team members can earn up to £4,000 extra per year, based on guest review scores. Your hard work and commitment to delivering excellent guest experiences won’t go unnoticed—we believe in rewarding great service where it matters most!

At Motel One, we believe in growing talent from within. Whether you’re starting out in hospitality or looking to take the next step in your career, we offer structured development opportunities to help you thrive. Our team members have access to a wide range of training programmes in both the UK and at our international training centre in Munich, designed to build skills, confidence, and leadership potential. From on-the-job learning to tailored development paths, you’ll be supported every step of the way

We value our people and reward their dedication with a competitive benefits package. As a Motel One team member, you’ll enjoy staff accommodation rates at over 100 hotels across Europe, making it easy and affordable to travel. We also offer uniforms and a range of perks designed to support your wellbeing and work-life balance. Most importantly, you’ll be part of a friendly, professional team in a company that genuinely cares about its employees.