Night Manager

Morrisons; East Midlands; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous bonus

Pension scheme

Private healthcare

Staff discount

Job summary

Morrisons is recruiting for a high-performing Night Manager to lead and empower colleagues across the store, ensuring customers are greeted by a prepared, customer-ready team for the following day.

You will report to the Store Manager and focus on staff leadership, scheduling, training, and delivering targets while maintaining excellent service and store standards. This role involves managing a fast-paced retail environment during night shifts.

Qualifications

• Experience of managing a team in a fast-paced environment.
• Great communication skills with the ability to share knowledge, experience and best practices.
• Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible.
• Adaptability to change, while being able to challenge effectively.
• As a Senior Manager, actively listen and respond effectively to customers and colleagues.

Responsibilities

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Ensure market-leading availability across the store
• Efficiently manage all people routines, scheduling, absence, performance, and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their role
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store

Skills

Team leadership

Communication

Stakeholder management

Adaptability

Active listening

Job description

We Make Morrisons—From a Bradford market stall to the UK's fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high‑performing Night Manager to help our business continue to grow and succeed.

Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it’s your job to lead and empower our colleagues to ensure our stores are always customer‑ready.

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to customer feedback and react accordingly
• Ensure market‑leading availability across the store
• Work with other managers in store to lead a supportive and performance‑driven department
• Efficiently manage all people routines, scheduling, absence, performance, and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resources are planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success. In return, you will receive excellent training, support and continued development, a competitive salary and superb benefits package. Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a 10% discount card for friends or family members, giving you 15% off your shopping in Morrisons. We also offer a range of family‑friendly policies, including 26 weeks maternity and adoption leave as well as neonatal and fertility leave.

No doubt you’ll have shopped in our stores before, but why not take a look at some of the areas our customers don’t see, such as our warehouses and colleague canteens, to get a real taste of life at Morrisons? Explore using our 360 tour here.

What do we need from you?

• Experience of managing a team in a fast‑paced environment
• Great communication skills with the ability to share knowledge, experience and best practices
• Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible
• Adaptability to change, while being able to challenge effectively
• As a Senior Manager, actively listen and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.