Night Manager

The job description is comprehensive and well-structured, but it contains some irrelevant content such as employee benefits and promotional language that could be condensed or removed for clarity and focus. Minor formatting improvements can enhance readability, especially by organizing benefits separately from responsibilities and candidate requirements. Here's a refined version:

Night Manager Job Description

We are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations, ensuring guests have a safe and comfortable stay. Responsibilities include managing night staff, handling guest requests, and ensuring smooth hotel operations.

Responsibilities:

1. Managing the night staff and ensuring high performance standards.
2. Overseeing all hotel operations during the overnight shift, including front desk, security, housekeeping, and maintenance.
3. Addressing guest requests and issues promptly, providing excellent customer service.
4. Handling emergencies and contacting authorities if necessary.
5. Completing nightly audits and preparing reports for management.
6. Ensuring safety and security procedures are followed.
7. Managing the overnight budget and expenses.
8. Coordinating with departments to resolve issues.
9. Training and guiding night staff.
10. Maintaining records of overnight activities and incidents.

Candidate Requirements:

• Previous experience in hotel or similar environment, preferably in night management.
• Excellent customer service and professional demeanor.
• Strong leadership and management skills.
• Effective communication and interpersonal skills.
• Understanding of safety and security procedures.
• Ability to remain calm under pressure.
• Flexible with working hours, including evenings and weekends.

About the Hotel

The Holiday Inn Bristol-Filton is located near Junction 1 of the M32, close to UWE and MOD Abbeywood. Facilities include dining options, a Health and Fitness Club with gym, pool, and sauna, conference center, and landscaped grounds with a fishing lake.

About Us

LGH Hotels Management manages 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. Join us to build a rewarding career in hospitality.