Night Manager

Morrisons; Boroughbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Night Manager to lead a dynamic team in a fast-paced retail environment. This role is crucial for ensuring that stores are customer-ready overnight, focusing on team empowerment and exceptional service. With a strong emphasis on training and development, you will have the opportunity to make a significant impact on the store's success. The company offers competitive salary packages, generous bonuses, and a range of benefits, making it an attractive opportunity for those passionate about retail and customer service.

Benefits

Generous bonus scheme

Attractive pension scheme

Private healthcare

10% discount card for friends and family

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge.

Responsibilities

• Lead and empower colleagues to prioritize customer service.
• Manage scheduling, absence, performance, and talent development.

Skills

Team Management

Customer Service

Communication Skills

Flexibility

Active Listening

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through nearly 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities. We are recruiting a high-performing Night Manager to support our continued growth and success.

Our colleagues work overnight to ensure our stores are ready for the thousands of customers who visit each day. As Night Manager, your role is to lead and empower our team to keep our stores customer-ready.

Reporting to the Store Manager, your responsibilities include:

• Leading and empowering colleagues to prioritize customer service
• Responding to customer feedback effectively
• Ensuring excellent product availability across the store
• Collaborating with other managers to foster a supportive, performance-driven environment
• Managing scheduling, absence, performance, and talent development within your department
• Providing training to build team capability and confidence
• Enabling colleagues to work confidently across departments
• Identifying and nurturing talent within the team
• Building strong relationships with other departments
• Driving team performance to meet departmental targets
• Taking a leadership role within the store
• Planning resources effectively

What’s in it for you?

You will be a vital part of our business, with a significant impact on our success. We offer excellent training, ongoing development, a competitive salary, and a superb benefits package.

Our benefits include:

• A generous bonus scheme
• An attractive pension scheme
• Private healthcare
• A 10% discount card for friends and family, giving 15% off shopping in Morrisons
• Family-friendly policies, including 26 weeks maternity and adoption leave, neonatal, and fertility leave

Explore our behind-the-scenes areas like warehouses and canteens through our 360-degree tour.

About you

If you have experience in retail, hospitality, travel & tourism, or a service industry, and a passion for delivering exceptional customer service, we want to hear from you.

What we need from you:

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with stakeholders
• Flexibility and adaptability to change
• Active listening skills and responsiveness to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

- Over 100 years of providing great shopping experiences.

With nearly 500 stores across the UK, our team offers food essentials, excellent service, and a lively shopping environment that keeps customers coming back.

As the UK’s 4th largest supermarket, we deliver good value and quality fresh food to over 11 million customers weekly. Our focus on freshness and in-store preparation sets us apart, making our work challenging and fast-paced, but rewarding.

At Morrisons, we invest in our colleagues through industry-leading training programs. Many store managers started on the shop floor, gaining firsthand experience to support colleagues and serve customers effectively.