Night Luggage Porter

PPHE Hotel Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team as a Night Luggage Porter at art’otel London Hoxton, where you will ensure guests have a memorable experience. Enjoy competitive hourly pay, generous benefits, and the chance to work in a dynamic environment that celebrates art and culture.

Benefits

Heavily discounted hotel rates in Europe

30 days of holiday per year

Access to 40% of pay before payday

F&B discounts at restaurants and bars

Free dry cleaning for work uniform

Annual staff parties and events

Qualifications

• Good command of English required.
• Excellent communication skills essential.
• Ability to manage requests promptly and politely.

Responsibilities

• Welcome and assist guests with luggage delivery and storage.
• Ensure a seamless experience for each guest.
• Collaborate with other departments.

Skills

Interpersonal skills

Communication

Customer service

Job description

Location: art’otel London Hoxton, United Kingdom

We are recruiting forNight Luggage Porterfor one of the Coolest hotels in Hoxton! ! The 26-floor Art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, a gym, and two destination restaurants.

As ourNight Luggage Porter, you will receive:

• Salary:£12.79 per hour plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

As a Master of your Craft, you will…

• Take pride in ensuring our guests have a seamless experience
• Ensure each guest has a memorable experience
• Enjoy collaborating with other departments
• Have excellent interpersonal skills and able to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Who will be responsible for welcoming and assisting guest with delivering or storing their luggage and the delivery of packages
• Who possess a good command of English and has excellent communication skills
• Be available to work 4 on/4 off shift pattern (12-hour shifts)

If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.