Night Hotel Receptionist – 5* Boutique Hotel

St Pancras Hotel Services Ltd; London; On-site; GBP 27,000 - 35,000; Full time

Job summary

Join a vibrant boutique hotel in King's Cross as a Night Hotel Receptionist. You'll ensure a safe environment while providing exceptional service and managing reservations. This role requires excellent communication and attention to detail, offering the chance to be part of a unique hospitality family.

Qualifications

• Experience in hospitality as a Night Receptionist preferred.
• Excellent English proficiency, both spoken and written.
• Ability to work independently and handle emergencies.

Responsibilities

• Monitor security and respond to emergencies professionally.
• Ensure guests have exceptional experiences.
• Handle clerical and administrative tasks.

Skills

Customer Service

Presentation Skills

Communication

Attention to Detail

Cash Handling

Organizational Skills

Tools

Rezlynx

PC Software

Job description

Night Hotel Receptionist – 5* Boutique Hotel, Kings Cross.

Born in March 2007, The Megaro Hotel is a 49-bedroom boutique hotel. Part of St Pancras Hotels group, this property combines art, luxury, and exclusivity. It holds the world’s largest external hotel mural, acknowledged by international artists.

We are seeking an experienced Night Hotel Receptionist, preferably familiar with Rezlynx (PMS system), though not mandatory.

The role involves on-site work 4 days a week (12-hour shifts, totaling 48 hours per week), monitoring security, responding to emergencies professionally, communicating urgent issues to management, and providing prompt assistance to guests.

The ideal candidate will be passionate, well-presented, knowledgeable about 5-star service, and possess excellent organization and communication skills. Good communication is essential to ensure the department is always well-informed.

Responsibilities include:

• Knowledge of Rezlynx PMS system
• Excellent presentation and interpersonal skills
• Checking arrivals, credit limits, and handling cash
• Knowledge of PC packages and reservation systems
• Handling clerical and administrative tasks
• Attention to detail and flexibility
• Ability to work independently
• Fluent English, both written and spoken
• Knowledge of company services, standards, and products
• Commercial and financial awareness
• Providing exceptional customer service and memorable experiences

If you seek a vibrant, unique environment, apply today and start a new adventure with us.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: 4 days on, 4 days off
Start: Immediate

About St Pancras Hotel Services Ltd:
St Pancras Hotels Services Limited is based in King's Cross/St Pancras, with a diverse portfolio of brands, each with its own personality, reflecting our unique team members.