Night Hotel Receptionist – 0 Hours

St Pancras Hotel Services Ltd; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

St Pancras Hotel Services Ltd is seeking a dedicated Night Receptionist to ensure security and provide outstanding customer service during shifts from 8pm to 8am. The ideal candidate has PMS experience, exceptional communication skills, and a keen eye for detail. Join this prestigious hotel company and contribute to delivering memorable guest experiences in the heart of London.

Qualifications

• Experienced using PMS systems.
• Excellent command of English, both oral and written.
• Ability to work independently and handle cash.

Responsibilities

• Ensure security of the property and handle emergency situations.
• Provide exceptional customer service and assist guests efficiently.
• Handle clerical and administrative tasks effectively.

Skills

Communication

Customer Service

Attention to Detail

Tools

PMS System (Rezlynx)

PC Packages

Job description

Night Hotel Receptionist – 0 Hours. The Megaro Collection. Kings Cross. The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience.. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally.. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs.. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills.. The Night Receptionist will: . - Possess comprehensive knowledge of the company PMS system, Rezlynx. . - Possess excellent presentation and interpersonal skills.. - Skilled in checking arrivals lists, credit limit reporting and cash handling.. - Have knowledge of standard PC packages and computerized reservations systems.. - Proficient in handling general clerical and administrative tasks.. - Be flexible, will have great attention to detail. . - Possess the ability to work independently.. - Excellent command in English, both in oral and written. - Be extremely knowledgeable regarding the company services, standards & products.. - Be commercially and financially astute.. - Provide exceptional customer service and unforgettable experience.. . . To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

Experience: Required
Languages: English – Advanced
Employment: Part-time
Schedule: 0 Hours Contract
Starting time: Immediate start!

About St Pancras Hotel Services Ltd:

St Pancras Hotels Services Limited is a hospitality company based in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each brand has its very own personality, in the same way as our people are unique.