Night Hotel Receptionist – 0 Hours

The Megaro Official; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A highly regarded hotel collection in London seeks a Night Hotel Receptionist to provide exceptional guest services and maintain property security. The ideal candidate will possess strong PMS system knowledge, excellent communication skills, and flexibility to adapt to varying shift patterns. This role offers an opportunity to join a dynamic team committed to delivering outstanding hospitality in a unique environment.

Qualifications

• Proficient in using PMS Rezlynx and general computer systems.
• Excellent presentation and communication skills are essential.
• Experience in customer service within a hospitality context preferred.

Responsibilities

• Ensure the security of the property during night shifts.
• Effectively communicate urgent issues to management and guests.
• Perform clerical and administrative tasks as required.

Skills

Interpersonal Skills

Communication

Attention to Detail

Tools

PMS System (Rezlynx)

Standard PC Packages

Job description

Night Hotel Receptionist – 0 Hours

The Megaro Collection

Kings Cross

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience.

We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally.

The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs.

The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills.

The Night Receptionist will:

• Possess comprehensive knowledge of the company PMS system, Rezlynx.
• Possess excellent presentation and interpersonal skills.
• Skilled in checking arrivals lists, credit limit reporting and cash handling.
• Have knowledge of standard PC packages and computerized reservations systems.
• Proficient in handling general clerical and administrative tasks.
• Be flexible, will have great attention to detail.
• Possess the ability to work independently.
• Excellent command in English, both in oral and written

• Be extremely knowledgeable regarding the company services, standards & products.
• Be commercially and financially astute.
• Provide exceptional customer service and unforgettable experience.

To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.