Night Hospitality Porter: Guest Care & Security

Aimbridge EMEA; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality management company is looking for a Night Porter in Leeds. This role involves ensuring the safety and security of guests during the night, conducting security checks, and assisting with breakfast preparation. Strong attention to detail and excellent customer service skills are essential. The position includes various responsibilities across hotel operations and offers opportunities for professional development. Benefits include industry-leading training, hotel discounts, and access to wellness programs.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio-wide

Access to Stream for pay as earned

24/7 employee assistance programme

Uncapped incentives

Staff meals on duty

Access to hotel gym facilities

Free staff parking

Qualifications

• Strong attention to detail to ensure cleanliness and presentation.
• Good communication to interact effectively with guests and staff.
• Excellent customer service to assist guests and handle complaints.
• Must be able to work overnight and early morning shifts.

Responsibilities

• Ensure safety and security of hotel guests and staff at night.
• Perform security checks and emphasize fire safety.
• Assist in preparing breakfast for 6am.
• Liaise with guests to resolve problems in a professional manner.
• Support operations in food and beverage and maintenance areas.

Skills

Attention to detail

Good communication skills

Customer service skills

Ability to work overnight shifts

Job description

A leading hospitality management company is looking for a Night Porter in Leeds. This role involves ensuring the safety and security of guests during the night, conducting security checks, and assisting with breakfast preparation. Strong attention to detail and excellent customer service skills are essential. The position includes various responsibilities across hotel operations and offers opportunities for professional development. Benefits include industry-leading training, hotel discounts, and access to wellness programs.