Night Guest Services Associate – £15/hr + Upsell Incentives

Hilton Worldwide, Inc.; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel company in London is seeking a Night Receptionist to ensure an efficient reception experience and provide excellent customer service. The ideal candidate should have experience in a customer-focused role, demonstrate strong communication skills, and be willing to work night shifts. This position offers an hourly rate of £15.00 plus incentives and the chance to join a fabulous team in a luxury environment.

Benefits

Global travel program

Meals whilst on duty

Uniforms

Qualifications

• Previous experience in a customer-focused industry.
• Commitment to delivering a high level of customer service.
• Flexibility to work night shifts.

Responsibilities

• Ensure an efficient reception experience for guests.
• Demonstrate a high level of customer service.
• Maximize room occupancy by upselling hotel services.

Skills

Customer service experience

Positive attitude

Communication skills

IT proficiency

Ability to work independently

Job description

A leading hotel company in London is seeking a Night Receptionist to ensure an efficient reception experience and provide excellent customer service. The ideal candidate should have experience in a customer-focused role, demonstrate strong communication skills, and be willing to work night shifts. This position offers an hourly rate of £15.00 plus incentives and the chance to join a fabulous team in a luxury environment.