Night Front Desk & Guest Experience Specialist

Maybourne Hotel Group; England; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Excellent salary package

Pension Scheme

Holiday allowance

Salary Sacrifice

Retail Discount

Job summary

The Berkeley, part of the Maybourne Hotel Group, invites you to join a historic London hotel where guests are cared for with intuitive service and attention to detail. You will contribute to a seamless front office operation and play a key role in maintaining high occupancy and guest satisfaction.

As part of a supportive team, you’ll engage in daily duties such as day-end processes and collaboration with the accounting team for night audit tasks, while enjoying a comprehensive range of benefits

Responsibilities

• To assure a smooth front office operation
• To assure a maximum occupancy of the hotel
• To perform the close of day function
• To ensure that the day-business is complete and correct
• To assist accounting with night audit tasks

Job description

The Berkeley, part of the Maybourne Hotel Group, invites you to join a historic London hotel where guests are cared for with intuitive service and attention to detail. You will contribute to a seamless front office operation and play a key role in maintaining high occupancy and guest satisfaction.

As part of a supportive team, you’ll engage in daily duties such as day-end processes and collaboration with the accounting team for night audit tasks, while enjoying a comprehensive range of benefits