Night Front Desk & Guest Experience Lead

Travelodge Hotels (UK); Basingstoke; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Room discount 50%

Friends & family discount

Anniversary voucher

Pension scheme 8%

High street retailer discounts

Aspire Programme

Incentive schemes

FAB Fridays

Housekeeping Heroes

Descripción de la vacante

Travelodge Hotels (UK) is seeking a Night Reception to warmly welcome guests, check them in, and maintain a smooth reception area during night shifts.

You may also walk corridors, handle noise issues, and help prepare the hotel for the next day, including setting up housekeeping trolleys and breakfast prep, with occasional bar service. This role offers career development through our Aspire Programme and staff incentives.

Formación

• Welcoming guests and checking them in.
• Handling noise complaints and evictions as needed.
• Setting up the hotel for the next day, including housekeeping trolleys and breakfast prep.

Responsabilidades

• Greet guests on arrival and manage the check-in process.
• Maintain a clean and welcoming reception area.
• Assist with preparing breakfast service and sometimes serving behind the bar.

Descripción del empleo

Travelodge Hotels (UK) is seeking a Night Reception to warmly welcome guests, check them in, and maintain a smooth reception area during night shifts.

You may also walk corridors, handle noise issues, and help prepare the hotel for the next day, including setting up housekeeping trolleys and breakfast prep, with occasional bar service. This role offers career development through our Aspire Programme and staff incentives.