Night Food and Beverage Supervisor

Hilton; Birmingham; On-site; Full time

Job summary

An established industry player in hospitality is seeking an ambitious Food & Beverage professional to join their Night Food & Beverage team. This exciting role involves supervising operations in a vibrant 24-hour lounge bar, ensuring exceptional guest experiences, and leading a passionate team. With a commitment to inclusiveness and personal development, this position offers the chance to grow your career while making a meaningful impact. If you have a passion for hospitality and the skills to guide your team to success, this opportunity is perfect for you!

Benefits

Smart uniform provided and laundered

Free healthy meals when on duty

Personal Development programmes

Team Member Travel Program

Discounted dental and health cover

High street discounts

Free car park

Subsidised Taxi

Holiday: 28 days including bank holidays

Guest Experience Day

Qualifications

• Experience in a busy bar or nightclub with supervisory responsibilities is ideal.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise and deliver operations smoothly and efficiently.
• Handle guest queries and complaints while creating memorable experiences.

Skills

Leadership

Communication

Coaching

Problem Solving

Job description

Career opportunities with a side of good times!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly Rate: £12.97 plus service charge

This is a night shift position. Shifts will usually be 23.00 - 07.00 so please ensure you are able to get home from the hotel at this time. You may also be required to cover different shifts to accommodate business needs during team member holidays.

Shift pattern is 5 days out of 7 days and fully flexible requirement.

A WORLD OF REWARDS

• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member’s areas

You will join the Night Food & Beverage team in the hotel's Gild Restaurant and Bar. The Gild Restaurant and Bar is at the heart of the hotel and welcomes guests 24 hours a day. Experience in a busy bar or nightclub with Supervisor responsibilities would be ideal for a role in this 24 hour lounge bar. A great team leader with a passion for creating a great Guest Experience would be ideal for this position.

You enjoy supervising and delivering operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues. You will work closely with the management team, deputizing in their absence, and working towards common goals.

Are you an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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