Night Duty Manager

Rossie; Montrose; On-site; GBP 46,000 - 52,000; Full time

Job summary

Rossie seeks a Night Duty Manager to oversee night-time operations, ensuring the safety and well-being of young people. Responsibilities include managing care delivery, supervising Night Care Workers, and fostering a positive environment. Applicants should have relevant qualifications and experience in a managerial role within a care setting.

Qualifications

• 3 years in a relevant care-related environment is essential.
• Recent managerial experience in a care setting is required.
• Experience working with vulnerable young people is vital.

Responsibilities

• Monitor safety and security of the young people and employees at night.
• Lead implementation of care plans and supervise Night Care Workers.
• Ensure adherence to policies safeguarding young people's rights.

Skills

Strong ICT skills

Problem solving

Conflict resolution

Effective delegation

Strong written and verbal communication skills

Education

HNC/HND Social Care

Dip SW, CQSW, CSS

NVQ/SVQ Level 4 in Social Care/Leadership and Management

Job description

The closing date for completed applications for this post is 9am on Friday 11 July 2025 and it is anticipated interviews will take place on Wednesday 23 July 2025.

Hours: 37 hours per week

Salary: £46,625 - £51,287 (SCP 41-45)(+ 1/3 for unsocial hours)

JOB DESCRIPTION:

The Night Duty Manager is the core of Rossie's night-time operations, ensuring young people's safety, well-being, and positive experience. By combining strong leadership, effective care coordination, and the ability to manage night-shift operations, the Night Duty Manager creates a supportive environment where young people feel respected, cared for, and empowered to reach their full potential:

To assume full operational responsibility as Duty Manager, ensuring the safety and well-being of young people and employees throughout the night.

To oversee the implementation of Rossie's policies and procedures to maintain a secure and caring environment.

To lead the continuous improvement of care services for young people during the night shift.

To coordinate the effective delivery of care plans and services, ensuring they meet the individual needs of each young person.

To provide effective leadership, supervision, and motivation to Night Care Workers.

To foster a positive and supportive work environment that promotes employee development and well-being

Safeguarding and Security:

• Foster a safe and secure environment where young people feel respected and protected
• Ensure adherence to policies and procedures that safeguard young people's rights
• Implement appropriate security measures to minimise risks and protect young people from harm

Quality Care Delivery:

• Lead the implementation of individualised care plans for each young person during the night-time
• Ensure Night Care Workers are familiar with care plans and bedtime routines, and identify situations where bedtime plans require adjustment
• Oversee well-being checks and conduct regular well-being audits throughout the night
• Maintain accurate and up-to-date records of care provided

Team Leadership and Development:

• Provide effective leadership and support to your team of Night Care Workers
• Foster a positive work environment, and support the implementation of Rossie's policies and night-time objectives
• Collaborate with the Learning and Development Team to identify and meet training needs
• Conduct regular supervision, appraisals, and performance reviews, providing constructive feedback to support employee development
• Ensure clear and open communication between Night Care Workers, House/Day employees, and managers

Continuous Improvement:

• Promote Rossie's commitment to continuous improvement in care provision
• Stay up-to-date on developments in residential childcare/social care sector and share relevant information with colleagues
• Contribute to service improvement initiatives/planning and the key performance indicators within the Rossie Business Plan

Duty Manager Responsibilities:

• Monitor the safety and security of both young people and employees throughout the night
• Be responsible for ensuring the safety and security of the campus, managing the facilities during the night shift including reporting of any urgent maintenance issues
• Respond to incidents effectively, providing debriefing and support to employees as needed
• Ensure risk assessments are conducted for planned movements or emergencies involving young people
• Authorise (or deny) movements of employees and young people based on risk assessments, care plans and shift planning
• Make informed decisions regarding matters relating to young people and support care employees with appropriate decision-making
  
• Maintain accurate records and communicate effectively with relevant managers

Administrative duties:

• Responsibilities for resource and scheduling/rota management for the care services
• Quality assurance of night care reports, and incident forms and ensuring accurate handover information

Please note this job description is to provide a clear and concise statement of the main tasks and activities of the post, and it is not intended as an exhaustive list of every aspect of the post holder's duties. All the above duties will be carried out in line with Rossie policies and procedures.

PERSON SPECIFICATION:

Qualifications (Essential):

• HNC/HND Social Care
• Dip SW, CQSW, CSS
• NVQ/SVQ Level 4 in Social Care/Leadership and Management

Qualifications (Desirable):

• Post Qualification (e.g. Child Protection) Management
• Registered Managers Award
• CALM Instructor

Knowledge Base (Essential):

• Relevant Health and Social Care legislation
• National policy/research/legislation relating to wider Child Care agenda
• Quality Care Standards Framework
• Child Protection procedures and safeguarding protocols
• Care planning and risk assessment
• Child and adolescent development and the effects of trauma, abuse and adversity/poverty
• Intervention models and application of positive behaviour support
• Policies and procedures required within a childcare setting including The Promise, Secure Care Pathways and Standards and Care Inspectorate Secure Care Quality indicators
• Code of Practice for Employers and Employees as published by the SSSC
• Developing and managing strategies to advance the skills and competence of employees

Knowledge Base (Desirable):

• Enhanced knowledge of relevant legislation (e.g. Criminal Justice)
• GIRFEC materials
• Trauma-Informed Practice
• General Data Protection Regulations and confidentiality

Experience (Essential):

• 3 years in a relevant care-related environment
• Recent relevant managerial experience
• Making safeguarding decisions in challenging situations
• Working with vulnerable young people
• Multi-disciplinary working to promote positive outcomes for young people
• Monitoring and developing practice

Experience (Desirable):

• Relevant work experience within the Social Care sector
• Building effective teams
• Managing and coordinating incidents
• Working in a regulated environment

Skills (Essential):

• Strong ICT skills
• Strong ability to plan, develop and monitor care-related tasks
• Strong written and verbal communication skills
• Effective delegation, supervision and support of colleagues
• Ability to work autonomously and as part of a team
• Ability to manage change effectively
• Problem solving and conflict resolution
• Service planning, development and monitoring
• Delegating, supporting, supervising and appraising employees

Skills (Desirable):

• Evaluation methodologies
• Ability to develop programmes for working with employees and young people

Persona Qualities/Attributes (Essential):

• Self-motivated, team player
• Demonstrates a ‘can do’ approach
• Ability to form excellent working professional relationships
• Demonstrate professional ambition
• Ability to work effectively under pressure
• Inclusive and respectful
• Positive and affirming
• Structured approach to planning and organising with an ability to prioritise
• Flexible and proactive
• Emotionally intelligent
• Effective and assertive leadership
• Ability to engage children and young people
• Strong collaborator
• Good interpersonal and motivational skills

Full Clean Driving Licence (Essential).