Night Concierge

Abbatt Property Recruitment; London; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a dedicated Night Concierge to join a prestigious residential block in Westminster. This role offers an exciting opportunity for an individual with exceptional communication skills and a strong customer service ethos. As the sole Night Concierge, you will be responsible for delivering outstanding service, ensuring the security and maintenance of the premises, and managing any enquiries or emergencies with professionalism. If you thrive in an independent role and are committed to providing an exceptional experience for residents, this position is perfect for you.

Benefits

4 weeks of annual leave

Christmas bonus

Opportunity to work in a traditional building

Qualifications

• Previous experience in concierge services, ideally in a high-end setting.
• Impeccable personal presentation and outstanding communication skills.

Responsibilities

• Deliver exceptional service to residents and visitors.
• Conduct night patrols and maintain security of the premises.
• Handle enquiries and manage emergency situations efficiently.

Skills

Communication Skills

Customer Service

Proactive Approach

Independent Working

Job description

Job Description

Position: Night ConciergeLocation: WestminsterWorking Hours: 4 on, 4 off (7 PM - 7 AM)Salary: £27,000 per annum

We are recruiting on behalf of our client for a dedicated and professional Night Concierge to join a traditional residential block in Westminster. This is an excellent opportunity for an individual with exceptional communication skills, a polished appearance, and a strong customer service ethos to excel in a lone concierge role and environment.

What we are looking for:

• Previous experience in concierge services, ideally within a high-end setting

• Background working in a residential building

• Impeccable personal presentation and outstanding communication skills

• A proactive and service-driven approach

• Ability to work independently and autonomously, as you will be the only Night Concierge managing this site

Key duties will involve the following:

• Delivering an exceptional standard of service to all residents and visitors

• Night patrols and checks of the block

• Ensuring the premises remain secure, well-maintained, and welcoming at all times
• Handling enquiries, assisting residents, and addressing any issues professionally
• Managing emergency situations with composure and efficiency
• Performing light cleaning and tidying duties, as required
• Maintaining accurate records, logs, and reports

Benefits:

• 4 weeks of annual leave per year

• Christmas bonus

• Opportunity to work in a traditional building in Westminster and manage the nights independently

If you are a highly professional Concierge willing and wanting to work nights, we would love to hear from you. Interviews are now available so apply today!