Night Concierge

TN United Kingdom; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity awaits you as a Night Concierge in the vibrant London Borough of Tower Hamlets. This role involves delivering exceptional customer service to residents, guests, and contractors while ensuring the security and safety of the premises. You'll be the friendly face that greets residents, manages inquiries, and oversees the on-site team. If you have a passion for hospitality and a keen eye for detail, this position offers a unique chance to make a positive impact in a dynamic environment. Join a dedicated team and contribute to a welcoming community experience!

Qualifications

• Experience in hospitality or similar roles.
• Knowledge of fire, health & safety, and security procedures.

Responsibilities

• Meet and greet residents and answer inquiries.
• Ensure effective security of residents and the building.
• Manage and delegate tasks to the on-site team.

Skills

Customer Service Skills

Effective Communication

Attention to Detail

Knowledge of Safety Procedures

Job description

Social network you want to login/join with:

Night Concierge, London Borough of Tower Hamlets

Client:

deverellsmith

Location:

London Borough of Tower Hamlets, United Kingdom

Job Category:

Hospitality

EU work permit required:

Yes

Job Reference:

aea2b7fd020f

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Contract: Temporary

Hours: 7pm - 7am, 4 days on, 4 days off

Role: Night Concierge - This is an exciting opportunity to work in a development based in Tower Hamlets, where you will be responsible for delivering high levels of customer experience and service to residents, guests, contractors, and clients.

Responsibilities include:

• Meet and greet residents and answer inquiries via telephone or at the desk.
• Assist residents, guests, and visitors as required.
• Ensure effective security of residents and the building, including manning CCTV and managing parking facilities.
• Be courteous and helpful to residents, guests, suppliers, tradesmen, and the public.
• Communicate effectively with leaseholders and managing agents.
• Manage and delegate tasks to the on-site team.
• Conduct regular patrols and report faults or security breaches.
• Report security, health & safety issues, incidents, and complaints, taking appropriate action in emergencies.
• Issue keys only to authorized personnel, recording sign-in and sign-out.
• Handle deliveries, safekeeping parcels, and notify residents for collection.

Candidate requirements:

• Experience in hospitality or similar roles.
• Excellent customer service skills.
• Knowledge of fire, health & safety, and security procedures.
• Effective communication skills.
• High attention to detail.

How to apply:

If you are ready to contribute to our team, please submit your application today.