Night Concierge

Sanctuary Supported Living; Dereham; On-site; GBP 20,000 - 26,000; Full time

Job summary

Join Sanctuary Supported Living as a frontline support worker, delivering exceptional service to young people and vulnerable adults. You'll build relationships, ensure safety, and promote well-being while enjoying generous benefits, including extensive holiday allowances and professional development opportunities.

Benefits

At least 25 days paid holiday, rising to 30 after 5 years

Pension scheme with employer contributions

Health and well-being plans

Life assurance

A variety of online discounts and rewards

Family-friendly arrangements

Tax-efficient savings through Cycle to Work

Qualifications

• Previous experience working under challenging circumstances.
• Experience with people with mental health needs or substance misuse.

Responsibilities

• Being the first point of call for customer queries.
• Developing relationships and helping customers develop life skills.
• Handling emergency situations.
• Organising social activities.

Skills

Experience of working with young people or vulnerable adults

Ability to use IT systems confidently

Driving licence and access to a vehicle

Job description

Social network you want to login/join with:

• Being a first point of call to receive and direct all customer queries
• Developing good relationships with customers, helping them develop life skills
• Handling occasional emergency/challenging situations
• Going above and beyond to ensure an excellent service is provided to our customers
• Occasionally organising and running social activities
• Some health and safety responsibilities e.g. fire safety checks
• Ensuring the security of the service is maintained
• Writing and updating customer notes

Skills and experiences:

• Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse
• Previous experience working under challenging circumstances
• Ability to use IT systems confidently
• Driving licence and access to a vehicle is essential

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job Reference:223078

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.