Night Cleaning Team Leader - Elevate Rail Cleanliness

FirstGroup; Plymouth; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Job summary

GWR is seeking a Cleaning Supervisor to lead a team of around 40 staff across two shifts, delivering high standards of train cleaning and presentation. The role operates on a 4-on, 4-off pattern from 19:30 to 05:20, averaging about 35 hours weekly. Weekend and bank holiday work is required, with Christmas Day and Boxing Day off.

You will supervise, coach and develop staff, ensuring safety, quality and adherence to procedures while maintaining effective relationships with depot stakeholders.

Qualifications

• Proven experience leading, motivating and developing teams to high standards.
• Ability to work on your own initiative, make decisions and prioritise in a fast-paced environment.

Responsibilities

• Plan, organise and coordinate all cleaning activities across the shift.
• Lead, motivate and support the cleaning team to deliver high standards.
• Monitor performance and attendance, coaching and developing individuals.
• Maintain relationships with colleagues, management, traincrew and depot stakeholders.
• Ensure cleaning standards are consistently met and inspected for quality.
• Promote safety culture and ensure compliance with policies and procedures.
• Maintain safe working conditions and report hazards and incidents.
• Ensure proper use of cleaning equipment, PPE and chemicals.
• Support staff briefings and training to develop team competencies.
• Participate in continuous improvement to enhance efficiency and service delivery.
• Manage staffing resources, duties, absences and changing demands.
• Keep accurate records and documentation as required.

Skills

Leadership

Team motivation

Health & Safety

COSHH

Communication

Planning & Organisation

Problem solving

Education

NVQ Level 1/2 in Cleaning & Support Services

NVQ Level 3 in Team Leading/Management

Tools

Microsoft Word

Excel

Outlook

Sirenum

Job description

GWR is seeking a Cleaning Supervisor to lead a team of around 40 staff across two shifts, delivering high standards of train cleaning and presentation. The role operates on a 4-on, 4-off pattern from 19:30 to 05:20, averaging about 35 hours weekly. Weekend and bank holiday work is required, with Christmas Day and Boxing Day off.

You will supervise, coach and develop staff, ensuring safety, quality and adherence to procedures while maintaining effective relationships with depot stakeholders.