Night Cleaner

Montcalm Collection; London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Montcalm Collection seeks a dedicated Night Cleaner to uphold luxury standards by ensuring facilities are clean and welcoming. The ideal candidate will exhibit strong attention to detail and the ability to work within a diverse team in a fast-paced hospitality environment.

Benefits

Competitive salary and benefits

Health benefits and discounts

Recognition programs

Qualifications

• Experience in a luxury hotel or hospitality environment preferred.

Responsibilities

• Thoroughly clean and sanitize public areas including lobbies and restrooms.
• Report maintenance issues and ensure all furniture is in excellent condition.
• Respond to guest inquiries positively.

Skills

Attention to detail

Communication

Interpersonal skills

Flexibility

Knowledge of cleaning products

Education

Experience in a similar role

Job description

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United by timeless style and peerless service, Montcalm Collection is London’s luxury hotel collection. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters, and a diamond-shaped skyscraper, each hotel tells a different story of the city. The collection includes the Montcalm Royal London House, housed in the former Royal Mail headquarters; Montcalm East, a bold new perspective in Shoreditch; and two mindful hotels, Inhabit Southwick Street and Inhabit Queen’s Gardens, part of Design Hotels.

Montcalm East, an Autograph Collection Hotel, features pioneering architecture and a creative spirit reflective of its Shoreditch setting, located on City Road in East London, near Old Street Tube station.

Overview

Montcalm East is seeking a dedicated Night Cleaner to ensure our facilities are clean, presentable, and welcoming. The ideal candidate will have strong attention to detail, a passion for luxury standards, and the ability to work in a diverse team. If you can drive standards and exceed guest expectations, join us to help shape the next chapter of the Montcalm Collection and showcase your skills.

Job Specific Duties

• Greet guests warmly with a smile.
• Thoroughly clean and sanitize public areas including lobbies, corridors, restrooms, elevators, stairwells, and meeting rooms.
• Polish surfaces, mirrors, windows, and floors, ensuring they are dust-free and spotless.
• Vacuum carpets, sweep, mop, and maintain various surfaces.
• Report maintenance issues and ensure all furniture and fixtures are in excellent condition.
• Provide courteous service and respond to guest inquiries positively.
• Address guest requests related to cleanliness promptly.
• Maintain stock of cleaning supplies and toiletries.
• Refill bathroom amenities as needed.
• Conduct regular inspections to meet high cleanliness standards.
• Report damages, hazards, or safety issues immediately.
• Record cleaning activities and report unusual occurrences.
• Follow health and safety regulations, handle chemicals safely, and maintain equipment.
• Assist with deep cleaning and special tasks as assigned.
• Participate in hotel-wide cleaning initiatives and training sessions.
• Hand in any lost property to the supervisor.
• Coordinate efforts with the housekeeping team and other departments.

This description outlines primary duties and may include additional tasks as directed by management.

Key Attributes

• Strong attention to detail and high cleanliness standards.
• Commitment to providing an exceptional guest experience.
• Excellent communication and interpersonal skills.
• Flexibility to adapt to guest needs.
• Knowledge of cleaning products, techniques, and safety standards.

Working Conditions

• Flexible shifts, including weekends, holidays, and evenings.
• Ability to work in a fast-paced environment.
• Physical stamina for repetitive tasks and lifting up to 25 pounds.

Essential Qualifications

• Experience in a similar role within a luxury hotel or hospitality environment preferred.
• Competitive salary and benefits, including holidays, health benefits, discounts, and recognition programs.
• Must be authorized to work in the UK; visa sponsorship not available.

Equal Opportunity Employer

Montcalm Collection values diversity and inclusion, fostering a respectful, discrimination-free workplace. We encourage applications from all backgrounds. If interested, please apply. If not shortlisted, explore other opportunities with us in the future.

If you do not hear from us within 14 days, please consider your application unsuccessful.