Night Care and Support Practitioner

You Matter; Liverpool; On-site; GBP 21,000 - 26,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a compassionate care and support worker to assist residents in building independence and understanding their rights. You will work to implement care plans, conduct risk assessments, and coordinate with care teams and partner agencies.

Responsibilities include delivering person-centered care, maintaining records, supervising activities, and promoting residents' dignity and wellbeing within a supportive setting.

Qualifications

• Experience providing personal care to vulnerable adults.
• Ability to conduct comprehensive risk assessments.
• Knowledge of Health & Safety issues and safeguarding protocols.

Responsibilities

• Introduce and build relationships with residents and induct them into the service.
• Ensure residents understand their rights and engage with care assessments and statutory services.
• Support residents to maintain independence and achieve goals per care plans.
• Update risk assessments and communicate with line managers as needed.
• Maintain up-to-date records and write clear notes in resident files.
• Plan and deliver activities and group work for residents.
• Provide information and advice to residents per care plans.

Skills

Care & support planning

Personal care

Risk assessments

Safeguarding

Communication skills

Teamwork

IT literacy

Time management

CPD planning

Problem solving

Education

Care or support services experience

Tools

DAVE system

Job description

To introduce and build relationships with new residents, continuing any allocated tasks around inducting residents into the service

Ensure that residents have a full understanding of their rights and responsibilities during their stay including the need to engage with care assessments, social care and other statutory services

Support residents to maintain their independence, to achieve their goals and targets as defined/ agreed within their care plans and care plans

When required update and communicate resident risk assessments in line with You Matter policy and procedure including positive risk taking where appropriate, medication management etc.

Refer to all care and support plans regarding specific person centred needs.

Provide any elements of personal care as detailed in individuals care plans ensuring that a Resident’s dignity is placed at the centre of any interaction.

Delegated Health tasks as required based on individuals care needs, (training will be provided)

Communicate with partner organisations, In some circumstances there may be a requirement to deal with out of hrs statutory and non-statutory agencies

Maintain Up to date records on day to day paperwork, support planning systems DAVE and in any resident’s files

Complete regular scheduled cleaning duties throughout the building as timetabled including regular room cleans alongside supporting residents in the management of their room

Participate in the planning and delivery of any evening group work and activities throughout the setting

Provide information and advice to the people we support in accordance with their support and care plans

Motivate and challenge the people we support so they identify and realise their goals

Encourage involvement and participation among the people we support in the running and shaping of the service provided by planning and attending regular resident meetings

Deal promptly with all complaints and safeguarding concerns or disclosures

Provide clear, accurate and good quality information in respect of all residents in line with agreed procedures ensuring that appropriate information is shared with the line managers

Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

Qualification or working experience in Care or Support ServicesAn understanding and experience of providing personal care to vulnerable adultsA knowledge of Health & Safety issuesAn understanding of complex needs support issues such as mental health, homelessness, substance misuse and offendingKnowledge of Adult safeguarding protocolsUnderstanding of how to deal with challenging and chaotic individualsA knowledge of how to provide dignity in careThe ability to conduct comprehensive and accurate risk assessmentsTo provide effective and consistent care and support planning with the people we supportExcellent IT, communication, interpersonal, interviewing and assessment skillsExcellent administration skills and the ability to accurately and concisely record information and write reportsPlan and deliver workshops and sessions to residents, staff and partner agenciesDemonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable peopleAbility and willingness to work unsupervisedAbility to prioritise workload and meet deadlines.Committed to improving the lives of people with complex needsCommitted to own personal development and CPD planningCreative and dynamic approach with the ability to “think outside of the box” when providing solutionsEnergetic, highly motivated with a reputation of being held in high regard by peersExcellent interpersonal/ communication skillsExcellent negotiation/ mediation skillsCommitted to own career developmentAbility to work within & have commitment to You Matter’s ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and KindnessEnergetic, dynamic and self-motivated

Liverpool University Hospitals NHS Foundation Trust