Specialist Support Worker

5 Star Recruitment; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

5 Star Recruitment seeks a dedicated care worker to provide person-centred support to service users, including personal care, medication management, and safeguarding. You will promote wellbeing, dignity, and community participation while maintaining safety and compliance with policies.

Responsibilities include risk assessment, care planning, shift leadership in absence of management, and collaboration with professionals to deliver high-quality care across settings.

Qualifications

• NVQ 2/3 Diploma in Health and Social Care or willing to work towards.
• Knowledge/awareness of the needs of the specific client group and the complexities of care.
• Awareness of benefits/entitlements system or ability to learn.

Responsibilities

• Provide person-centred care and support for service users.
• Support personal care, medication management, and safety.
• Promote wellbeing, participation, and inclusion in the community.
• Develop person-centred support and risk plans with outcomes.
• Ensure compliance with statutory requirements and policies.
• Maintain a clean, safe environment with fire safety and lone working.
• Follow safeguarding policies to promote wellbeing.
• Collaborate with other services and stakeholders.
• Mentor PBS interventions with the team.
• Act as designated shift leader in the absence of management.
• Contribute to team effectiveness and communication.
• Attend care plan reviews and act as scheme champion for dignity.
• Undertake other duties as allocated by the manager.

Skills

Strong interpersonal skills

Numeracy

Literacy

IT skills

Person-centred approach

Team collaboration

Crisis management

Education

NVQ 2/3 Diploma in Health and Social Care

Job description

ACCOUNTABLITIES & RESPONSIBILITIES

1. To provide person centred care and/or support for service users to the required standard in
areas including, but not limited to:
a. personal care
b. Medication management
c. maximising physical and mental wellbeing and personal safety
d. participating in the local community; promoting positive participation and
inclusion at all times
e. household living skills and money management;
f. identifying and effectively supporting plans to assist in reaching goals and
aspirations.

2. To treat service users with dignity and respect; communicating effectively to identify and meettheir diverse needs.
3. To develop person-centred support and risk management plans incorporating needs, goals, andaspirations with agreed outcomes.
4. To take appropriate action to ensure compliance with all statutory requirements,performancestandards and our policies, practices, values and behaviours.
5. To maintain a clean, safe and secure environment in line with the required fire safetyprotocols, health and safety standards and lone working procedures.
6. To ensure that our and Local Authority Safeguarding policies and procedures are followed andmanaged effectively in order to promote the wellbeing of all
7. To work in partnership with our other services, professional agencies and stakeholders, asneeded in order to achieve a high quality service.
8. To work with our Living Positive Behaviour Support (PBS) lead and act as a mentor withinthe team for PBS interventions
9. To act as designated shift leader in the absence of management
10. To contribute to the effectiveness of the team and the service through effective team working
and communication.
11. To attend and represent us at care plan review
12. To act as a scheme champion for dignity and person-centred support Where appropriate takeresponsibility for taking an overview of support delivery for designated clients
13. To undertake other duties as allocated by the manager.

TECHNICAL COMPETENCIES

Education & Qualifications

NVQ 2/3 Diploma in Health and Social Care or willing to work towards

Knowledge & Experience

• Knowledge/awareness of the needs of the specific client group and the complexities of care.
• Knowledge of practice issues relating to the specialist area of service.
• Awareness of health and safety requirements including guidance for lone working and fire safety (full training given)
• Knowledge of benefits/entitlements system or ability to learn

Skills & Abilities

• Strong interpersonal skills Sufficient numeracy and literacy to complete reports, log incidents and produce clear and precise support and risk management plan
• Sufficient IT skills to be able to update records on organisational database
• Able to demonstrate a person centered approach when working with individuals and groups.
• Able to work in partnership with residents and other professionals.
• Able to make effective crisis management interventions
• Able to work flexibly in line with staffing requirements that affect rota and location Able to work effectively as part of in a team