Night Auditor - MOXY Bristol

Hotel Co 51; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing European hotel operator is seeking a Night Auditor for their Moxy Bristol location. This full-time role involves providing first-class customer service and being the first point of contact for guests. Ideal candidates should possess service industry experience, knowledge of hotel systems, and flexibility for night shifts. The position offers multiple benefits including health cash plans and discounted rates at Marriott hotels.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays annually

Qualifications

• Experience within the service industry.
• Good knowledge of hotel facilities and services.
• Ability to deal with general guest requests.

Responsibilities

• Provide top-quality customer service.
• Be the first point of contact for guests.
• Answer internal and external calls.
• Work as part of a team.

Skills

Customer service skills

Knowledge of hotel systems

Flexibility for night shifts

Knowledge of Food Safety & Licensing laws

Tools

Opera

Micros

Job description

Night Auditor (Night Crew Member) - MOXY Bristol

This position is based on a full-time contract.

Gross Salary: £13.53 per hour

We are looking for a friendly, passionate, and energetic Night Crew Member to join the team at Moxy Bristol.

As a Night Crew Member, you’ll be on the front line, delivering first-class service. You’ll provide attentive, customer-focused service, understand brand standards, and enjoy working as part of a successful team. We encourage you to bring your own personality to the role and be yourself while working with a great team.

What We Will Offer You

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your friends and family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty-eight holidays annually, increasing to a maximum of thirty-three holidays

Your Responsibilities

• Providing top-quality customer service
• Working as part of a great team
• Being the first point of contact for our guests
• Answering internal and external calls
• Having good knowledge of the hotel facilities and services
• Dealing with general guest requests
• Being available to work when the team and customers need you
• Flexibility to work night shifts

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and the travel industry
• A personality assessment may be part of the recruitment process

Hotel Co 51 is a fast-growing European hotel operator of Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, it supports development and operations for new hotel openings. It currently operates over 35 properties across 8 countries and is expanding with new properties in key markets. To learn more, visit hotelco51.com.

Moxy Hotels

Moxy offers a playful hotel experience for the young at heart, with over 100 properties across Europe, North America, and Asia Pacific. Moxy breaks the rules of conventional hotel stays with social spaces like Bar Moxy, the Lounge, and Library, and stylish, industrial design. It celebrates nonconformity, open-mindedness, and originality, encouraging guests to Play On #atthemoxy. For more information, visit moxyhotels.com and follow #atthemoxy on Instagram. Moxy participates in Marriott Bonvoy, Marriott International's global travel program.

Marriott International, Inc.

Based in Bethesda, Maryland, USA, Marriott operates over 7,500 properties across 132 countries under 30 brands. It offers the Marriott Bonvoy travel program, providing members with exclusive benefits, including free nights and Elite status recognition.