Night Auditor & Guest Services Lead - Discounted Rates

Hotel Co 51 UK; Aberdeen City; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Training and development opportunities

Health Cash Plan

Discounted room rates for Marriott

Discount on Food & Beverages at Hotels

Enhanced parental pay

Pension scheme

Holidays (28–33)

Job summary

Hotel Co 51 UK is seeking a Night Auditor (Night Crew Member) for MOXY Aberdeen Airport. This full-time role offers a gross hourly salary of £13.53 with a 40-hour week across 4 days on and 3 days off.

You’ll deliver friendly, attentive service at night, ensure swift guest interactions and uphold brand standards while working as part of a cohesive team. Experience in hospitality and hotel systems like Opera or Micros is desirable.

Qualifications

• Experience in delivering high quality customer service.
• Ability to work as part of a team in a fast-paced hotel environment.
• Flexibility to work night shifts and on-call needs.

Responsibilities

• Provide top quality customer service to guests.
• Be the first point of contact for guests and internal/external calls.
• Maintain knowledge of hotel facilities and services offered.
• Respond to general guest requests efficiently and courteously.
• Work as part of a team to ensure smooth night operations.
• Be available to assist as needed to meet guest and team needs.

Skills

Customer service

Teamwork

Night shift flexibility

Guest interaction

Tools

Opera

Micros

Job description

Hotel Co 51 UK is seeking a Night Auditor (Night Crew Member) for MOXY Aberdeen Airport. This full-time role offers a gross hourly salary of £13.53 with a 40-hour week across 4 days on and 3 days off.

You’ll deliver friendly, attentive service at night, ensure swift guest interactions and uphold brand standards while working as part of a cohesive team. Experience in hospitality and hotel systems like Opera or Micros is desirable.